.login-page{display:grid;place-items:center;height:100vh;width:100vw;background:var(--bg-subtle);padding:var(--space-4)}.login-card{width:100%;max-width:360px;background:var(--panel);border-radius:var(--radius-lg);padding:var(--space-8) var(--space-6) var(--space-6);box-shadow:var(--elevation-2)}.login-card__brand{display:flex;align-items:center;margin-bottom:var(--space-3)}.login-card__brand 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6px;--radius-lg: 8px;--radius-pill: 999px;--duration-fast: .12s;--duration-base: .18s;--duration-slow: .24s;--ease-out: cubic-bezier(.16, 1, .3, 1);--ease-in-out: cubic-bezier(.4, 0, .2, 1);--ease-in: cubic-bezier(.4, 0, 1, 1);--z-base: 0;--z-rail: 50;--z-sticky: 100;--z-topbar: 200;--z-overlay: 300;--z-modal: 400;--z-popover: 500;--z-toast: 600;--topbar-h: 40px;--rail-collapsed: 52px;--rail-expanded: 52px;--rail-icon-size: 36px;--rail-icon-radius: 18px;--rail-icon-radius-active: 11px;--rail-bg: #161B22;--rail-icon-fg: rgba(255, 255, 255, .78);--rail-icon-fg-active: #FFFFFF;--rail-pill: #FFFFFF;--rail-divider: rgba(255, 255, 255, .08);--rail-icon-bg: var(--accent);--rail-icon-bg-active: var(--accent-hover);--rail-tooltip-bg: #2D3748;--rail-tooltip-fg: #F8FAFC;--topbar-bg: var(--rail-bg);--topbar-fg: rgba(255, 255, 255, .86);--topbar-fg-muted: rgba(255, 255, 255, .58);--topbar-surface: rgba(255, 255, 255, .06);--topbar-surface-hover: rgba(255, 255, 255, .12);--topbar-border: rgba(255, 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#5A4220;--priority-urgent: #E5615C;--priority-urgent-subtle: #2D1817;--focus-ring: 0 0 0 2px var(--bg), 0 0 0 4px var(--accent);--focus-ring-subtle: 0 0 0 2px var(--bg), 0 0 0 3px var(--accent-border);--elevation-0: none;--elevation-1: 0 0 0 1px var(--border-default);--elevation-2: 0 1px 2px rgba(0, 0, 0, .4), 0 0 0 1px var(--border-default);--elevation-3: 0 12px 32px -8px rgba(0, 0, 0, .55), 0 4px 12px -4px rgba(0, 0, 0, .32), 0 0 0 1px var(--border-default);--backdrop: rgba(0, 0, 0, .6);--backdrop-blur: 8px;--selection-bg: var(--accent-subtle);--selection-fg: var(--accent-text)}:root,[data-density=comfortable]{--row-h: 32px;--row-h-sm: 28px;--nav-item-h: 32px;--pad-y: 16px;--pad-x: 20px;--gap-row: 4px;--field-h: 32px;--btn-h: 28px;--btn-h-sm: 24px}[data-density=compact]{--row-h: 26px;--row-h-sm: 22px;--nav-item-h: 28px;--pad-y: 8px;--pad-x: 12px;--gap-row: 2px;--field-h: 28px;--btn-h: 24px;--btn-h-sm: 20px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility}body{font-family:var(--font-sans);font-size:var(--text-base);line-height:var(--leading-base);color:var(--text-primary);background:var(--bg);letter-spacing:var(--tracking-tight);font-feature-settings:"ss01" 1,"cv11" 1;overflow:hidden}::selection{background:var(--selection-bg);color:var(--selection-fg)}button{font:inherit;color:inherit;background:transparent;border:none;cursor:pointer;letter-spacing:inherit}input{font:inherit;color:inherit;background:transparent;border:none}input:focus,button:focus{outline:none}a{color:inherit;text-decoration:none}kbd,.mono,code{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);letter-spacing:var(--tracking-mono)}.skip-link{position:fixed;top:8px;left:8px;z-index:var(--z-toast);padding:var(--space-2) var(--space-3);background:var(--panel);color:var(--text-primary);border-radius:var(--radius-sm);box-shadow:var(--elevation-2);transform:translateY(-150%);transition:transform var(--duration-fast) var(--ease-out)}.skip-link:focus-visible{transform:translateY(0);outline:2px solid var(--accent);outline-offset:2px}:focus-visible{outline:2px solid var(--accent);outline-offset:1px;border-radius:var(--radius-xs)}.shell{display:grid;grid-template-rows:var(--topbar-h) 1fr;grid-template-columns:1fr;height:100vh;width:100vw}.shell__body{display:grid;grid-template-columns:var(--rail-collapsed) 1fr;min-height:0;position:relative;background:var(--topbar-bg)}.topbar{display:grid;grid-template-columns:minmax(220px,auto) 1fr auto;align-items:center;gap:var(--space-3);height:var(--topbar-h);padding:0 var(--space-3) 0 var(--space-3);background:var(--topbar-bg);color:var(--topbar-fg);z-index:var(--z-topbar);position:relative}.topbar__left,.topbar__right{display:flex;align-items:center;gap:var(--space-1)}.topbar__center{display:flex;justify-content:center}.workspace-switcher{display:inline-flex;align-items:center;gap:var(--space-2);height:28px;padding:0 var(--space-2);border-radius:var(--radius-sm);color:var(--topbar-fg);font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);transition:background var(--duration-fast) var(--ease-out)}.workspace-switcher:hover,.workspace-switcher[aria-expanded=true]{background:var(--topbar-surface)}.workspace-switcher__avatar{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border-radius:var(--radius-xs);background:var(--accent);color:var(--text-on-accent);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-semibold);letter-spacing:0;flex-shrink:0}.workspace-switcher__chevron{color:var(--topbar-fg-muted);margin-left:var(--space-0-5)}.brand-divider{width:1px;height:16px;background:var(--topbar-border);margin:0 var(--space-1)}.brand-mark{display:inline-flex;align-items:center;gap:var(--space-1-5);padding:0 var(--space-2) 0 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var(--duration-fast) var(--ease-out)}.cmdk-trigger:hover{border-color:var(--topbar-surface-hover);background:var(--topbar-surface-hover)}.cmdk-trigger__icon{color:var(--topbar-fg-muted);flex-shrink:0}.cmdk-trigger__placeholder{flex:1;text-align:left}.cmdk-trigger kbd{display:inline-flex;align-items:center;justify-content:center;height:20px;padding:0 var(--space-1-5);background:var(--topbar-surface-hover);border:1px solid var(--topbar-border);border-radius:var(--radius-xs);font-size:11px;font-weight:var(--weight-medium);color:var(--topbar-fg);letter-spacing:0}.topbar__right{gap:var(--space-0-5)}.icon-btn{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:var(--radius-sm);color:var(--topbar-fg-muted);transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) 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var(--ease-out)}.rail-item:before{content:"";position:absolute;left:calc(100% + 4px);top:50%;width:10px;height:10px;background:var(--rail-tooltip-bg);transform:translate(-4px,-50%) rotate(45deg);transform-origin:center}.rail-item:after{content:attr(data-tooltip);position:absolute;left:calc(100% + 9px);top:50%;background:var(--rail-tooltip-bg);color:var(--rail-tooltip-fg);font-size:var(--text-xs);font-weight:var(--weight-semibold);letter-spacing:var(--tracking-tight);padding:6px 10px;border-radius:var(--radius-sm);box-shadow:0 6px 18px #00000040;white-space:nowrap;transform:translate(-4px,-50%)}.rail-item:hover:after,.rail-item:focus-visible:after{opacity:1;transform:translateY(-50%)}.rail-item:hover:before,.rail-item:focus-visible:before{opacity:1;transform:translateY(-50%) rotate(45deg)}@media (prefers-reduced-motion: reduce){.rail-item:after{transition:opacity var(--duration-fast) var(--ease-out);transform:translateY(-50%)}.rail-item:before{transition:opacity var(--duration-fast) 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var(--ease-out)}.popover--right{left:auto;right:0;transform-origin:top right}.popover[data-open=true]{opacity:1;transform:translateY(0) scale(1);pointer-events:auto}.popover-item{display:flex;align-items:center;gap:var(--space-2);width:100%;height:28px;padding:0 var(--space-2);border-radius:var(--radius-sm);color:var(--text-primary);font-size:var(--text-sm);text-align:left;letter-spacing:var(--tracking-tight)}.popover-item:hover{background:var(--bg-muted)}.popover-item__check{margin-left:auto;color:var(--accent)}.popover-item--muted{color:var(--text-tertiary);cursor:default}.popover-item--muted:hover{background:transparent}.popover__divider{height:1px;background:var(--border-subtle);margin:var(--space-1) calc(var(--space-1) * -1)}.popover__header{padding:var(--space-2) var(--space-2) var(--space-1);font-family:var(--font-mono);font-size:10px;text-transform:uppercase;letter-spacing:var(--tracking-wide);color:var(--text-tertiary)}.popover__hint{padding:var(--space-1) var(--space-2) var(--space-2);font-size:var(--text-xs);color:var(--text-tertiary);line-height:var(--leading-sm)}.popover__user{padding:var(--space-2) 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var(--duration-base) var(--ease-out)}.cmdk-overlay[data-open=true]{opacity:1;pointer-events:auto}.cmdk-dialog{width:100%;max-width:560px;max-height:min(480px,70vh);background:var(--panel-elevated);border-radius:var(--radius-lg);box-shadow:var(--elevation-3);display:flex;flex-direction:column;overflow:hidden;z-index:var(--z-modal);transform:scale(.96) translateY(-8px);transition:transform var(--duration-base) var(--ease-out)}.cmdk-overlay[data-open=true] .cmdk-dialog{transform:scale(1) translateY(0)}@media (prefers-reduced-motion: reduce){.cmdk-overlay,.cmdk-dialog{transition:opacity var(--duration-fast) linear}.cmdk-overlay[data-open=true] .cmdk-dialog{transform:none}}.cmdk-input-row{display:flex;align-items:center;gap:var(--space-2-5);padding:0 var(--space-4);height:52px;border-bottom:1px solid 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var(--border-default)}.phase-list{background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);overflow:hidden}.phase{display:grid;grid-template-columns:56px 1fr 120px 28px;align-items:center;gap:var(--space-3);padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--border-subtle);text-decoration:none;color:inherit;transition:background var(--duration-fast) var(--ease-out)}.phase:last-child{border-bottom:none}.phase[data-state=live]:hover{background:var(--bg-subtle)}.phase[data-state=pending]{cursor:default}.phase[data-state=pending] .phase__name,.phase[data-state=pending] .phase__desc{color:var(--text-tertiary)}.phase__num{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:var(--text-md);font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:0}.phase[data-state=live] 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.phase__arrow{transform:translate(2px);color:var(--text-primary)}.phase[data-state=pending] .phase__arrow{visibility:hidden}.token-strip{margin-top:var(--space-8);padding:var(--space-5);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:var(--space-5)}.token-strip__group{display:flex;flex-direction:column;gap:var(--space-1-5)}.token-strip__label{font-family:var(--font-mono);font-size:10px;text-transform:uppercase;letter-spacing:var(--tracking-wide);color:var(--text-tertiary)}.token-strip__swatches{display:flex;gap:var(--space-1);align-items:center}.swatch{width:20px;height:20px;border-radius:var(--radius-xs);border:1px solid var(--border-default);flex-shrink:0}.swatch--accent{background:var(--accent);border-color:transparent}.swatch--bg{background:var(--bg)}.swatch--bg-subtle{background:var(--bg-subtle)}.swatch--bg-muted{background:var(--bg-muted)}.swatch--panel{background:var(--panel)}.swatch--success{background:var(--success);border-color:transparent}.swatch--warning{background:var(--warning);border-color:transparent}.swatch--danger{background:var(--danger);border-color:transparent}.swatch--breach{background:var(--sla-breach);border-color:transparent}.token-strip__type{font-family:var(--font-sans);color:var(--text-primary)}.token-strip__type--mono{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum)}.token-strip__row{display:flex;align-items:baseline;gap:var(--space-2);font-size:var(--text-sm);color:var(--text-secondary)}.token-strip__row code{font-size:10px;color:var(--text-tertiary)}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}.inbox-new-ticket{display:inline-flex;align-items:center;gap:4px;height:24px;padding:0 var(--space-2);border-radius:var(--radius-sm);background:var(--accent);color:var(--text-on-accent);font-size:var(--text-xs);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);transition:background var(--duration-fast) var(--ease-out)}.inbox-new-ticket:hover{background:var(--accent-hover)}.inbox-new-ticket:active{background:var(--accent-active)}:root,[data-theme=light]{--note-bg: #FEF6CD;--note-border: #E8D77E;--note-ink: #8C6E15;--waveform: #CFCFCB}[data-theme=dark]{--note-bg: #2C2511;--note-border: #5A4F1F;--note-ink: #DAB251;--waveform: #3D3E3D}.canvas.canvas--inbox{display:block;align-items:stretch;justify-content:stretch;padding:0;overflow:hidden;background:var(--bg)}.inbox{display:grid;grid-template-columns:232px minmax(0,1fr);height:100%;width:100%;background:var(--bg);min-height:0}@media (max-width: 1280px){.inbox{grid-template-columns:220px minmax(0,1fr)}}.filters{border-right:1px solid var(--border-default);background:var(--bg);overflow-y:auto;display:flex;flex-direction:column;padding:var(--space-3) 0 var(--space-4)}.filters__section{padding:0 var(--space-2);margin-bottom:var(--space-3)}.filters__section+.filters__section{border-top:1px solid var(--border-subtle);margin-top:var(--space-1);padding-top:var(--space-3)}.filters__section-title{display:block;padding:0 var(--space-2) var(--space-1);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.filter-item{display:grid;grid-template-columns:16px 1fr auto;align-items:center;gap:var(--space-2);width:100%;height:28px;padding:0 var(--space-2);border-radius:var(--radius-sm);color:var(--text-secondary);font-size:var(--text-sm);font-weight:var(--weight-regular);letter-spacing:var(--tracking-tight);white-space:nowrap;text-align:left;position:relative;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}[data-density=compact] .filter-item{height:24px}.filter-item:hover{background:var(--bg-muted);color:var(--text-primary)}.filter-item[aria-current=true]{background:var(--bg-muted);color:var(--text-primary);font-weight:var(--weight-medium)}.filter-item[aria-current=true]:before{content:"";position:absolute;left:-2px;top:50%;transform:translateY(-50%);width:3px;height:14px;border-radius:var(--radius-pill);background:var(--accent)}.filter-item__icon{display:inline-flex;align-items:center;justify-content:center;width:14px;height:14px;color:var(--text-tertiary);flex-shrink:0}.filter-item:hover .filter-item__icon,.filter-item[aria-current=true] .filter-item__icon{color:var(--text-secondary)}.filter-item[aria-current=true] .filter-item__icon{color:var(--accent)}.filter-item__count{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;color:var(--text-tertiary);letter-spacing:0}.filter-item__dot{width:6px;height:6px;border-radius:50%;flex-shrink:0}.filter-item__dot--breach{background:var(--sla-breach)}.filter-item__dot--accent{background:var(--accent)}.tag-square{width:10px;height:10px;border-radius:2px;flex-shrink:0}.tag-square--accent{background:var(--accent)}.tag-square--g1{background:#b6b6b1}.tag-square--g2{background:#8a8a85}.tag-square--g3{background:#595955}.tag-square--g4{background:#3d3e3d}[data-theme=dark] .tag-square--g1{background:#4a4a47}[data-theme=dark] .tag-square--g2{background:#6e6e69}[data-theme=dark] .tag-square--g3{background:#8a8a85}[data-theme=dark] .tag-square--g4{background:#a3a39e}.tickets{display:flex;flex-direction:column;border-right:1px solid var(--border-default);background:var(--bg);min-height:0;overflow:hidden}.tickets__toolbar{display:flex;align-items:center;justify-content:space-between;height:40px;padding:0 var(--space-3);border-bottom:1px solid var(--border-subtle);flex-shrink:0;background:var(--bg)}.tickets__view{display:inline-flex;align-items:baseline;gap:var(--space-2);font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);color:var(--text-primary)}.tickets__view-count{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;font-weight:var(--weight-regular);color:var(--text-tertiary);letter-spacing:0}.tickets__toolbar-actions{display:inline-flex;align-items:center;gap:var(--space-0-5)}.tickets__filter-bar{display:flex;align-items:center;gap:var(--space-1);padding:var(--space-1-5) var(--space-3);border-bottom:1px solid var(--border-subtle);flex-shrink:0;background:var(--bg)}.filter-chip{display:inline-flex;align-items:center;gap:var(--space-1-5);height:22px;padding:0 var(--space-1-5) 0 var(--space-2);background:var(--bg-muted);border:1px solid var(--border-default);border-radius:var(--radius-pill);font-size:11px;font-weight:var(--weight-medium);color:var(--text-secondary);letter-spacing:var(--tracking-tight)}.filter-chip__close{display:inline-flex;align-items:center;justify-content:center;width:14px;height:14px;border-radius:50%;color:var(--text-tertiary)}.filter-chip__close:hover{background:var(--border-default);color:var(--text-primary)}.tickets__list{flex:1;overflow-y:auto;padding-bottom:var(--space-6)}.tickets__group{display:block;padding:var(--space-3) var(--space-3) var(--space-1);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.tickets__group:not(:first-child){border-top:1px solid var(--border-subtle);margin-top:var(--space-1)}.tkt-row{--priority-color: transparent;display:grid;grid-template-columns:14px 14px minmax(0,1fr) auto;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-2) var(--space-3) var(--space-2) var(--space-3);text-align:left;position:relative;border-bottom:1px solid var(--border-subtle);cursor:pointer;transition:background var(--duration-fast) var(--ease-out);outline:none}[data-density=compact] .tkt-row{padding:var(--space-1-5) var(--space-3) var(--space-1-5) var(--space-3)}.tkt-row[data-priority=high]{--priority-color: var(--danger)}.tkt-row[data-priority=medium]{--priority-color: var(--warning)}.tkt-row[data-priority=low]{--priority-color: var(--border-strong)}.tkt-row:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:var(--priority-color)}.tkt-row:hover{background:var(--bg-subtle)}.tkt-row:focus-visible{background:var(--bg-subtle);box-shadow:inset 0 0 0 1px var(--accent)}.tkt-row[data-selected=true]{background:var(--bg-muted)}.tkt-row[data-selected=true]:before{background:var(--accent)}.tkt-row__select{display:inline-flex;align-items:center;justify-content:center;grid-column:1;width:14px;height:14px;border:1px solid var(--border-strong);border-radius:var(--radius-xs);background:var(--panel);color:var(--text-on-accent);opacity:0;transition:opacity var(--duration-fast) var(--ease-out)}.tkt-row:hover .tkt-row__select,.tkt-row[data-selected=true] .tkt-row__select{opacity:1}.tkt-row__channel{grid-column:2;display:inline-flex;align-items:center;justify-content:center;color:var(--text-tertiary)}.tkt-row__main{grid-column:3;display:flex;flex-direction:column;gap:2px;min-width:0}.tkt-row__subject-line{display:flex;align-items:center;gap:var(--space-1-5);min-width:0}.tkt-row__unread-dot{width:5px;height:5px;border-radius:50%;background:var(--accent);flex-shrink:0;visibility:hidden}.tkt-row[data-unread=true] .tkt-row__unread-dot{visibility:visible}.tkt-row__subject{font-size:var(--text-sm);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.tkt-row[data-unread=true] .tkt-row__subject{color:var(--text-primary);font-weight:var(--weight-semibold)}.tkt-row__id{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);letter-spacing:0;flex-shrink:0}.tkt-row__meta{display:flex;align-items:center;gap:var(--space-1-5);font-size:var(--text-xs);color:var(--text-tertiary);min-width:0}.tkt-row__customer{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;overflow:hidden;flex-shrink:1}.tkt-row__company{color:var(--text-tertiary);white-space:nowrap;flex-shrink:1}.tkt-row__sep{color:var(--text-disabled);flex-shrink:0}.tkt-row__tags{display:inline-flex;align-items:center;gap:var(--space-1);flex-shrink:0}.tag-pill{display:inline-flex;align-items:center;height:16px;padding:0 var(--space-1-5);font-size:10px;font-weight:var(--weight-medium);color:var(--text-secondary);background:var(--bg-muted);border-radius:var(--radius-xs);letter-spacing:var(--tracking-tight);white-space:nowrap}.tag-pill--accent{color:var(--accent-text);background:var(--accent-subtle)}.tag-pill--vip{color:var(--text-primary);background:var(--bg-muted);border:1px solid var(--border-strong);height:14px;padding:0 var(--space-1);font-size:9px;letter-spacing:.06em;text-transform:uppercase}.tkt-row__right{grid-column:4;display:flex;align-items:center;gap:var(--space-2);flex-shrink:0;margin-left:var(--space-2)}.tkt-row__age{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;color:var(--text-tertiary);letter-spacing:0;min-width:24px;text-align:right}.assignee-avatar{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;border-radius:var(--radius-xs);background:var(--bg-muted);color:var(--text-secondary);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-semibold);letter-spacing:0;flex-shrink:0}.assignee-avatar--unassigned{background:transparent;border:1px dashed var(--border-strong);color:var(--text-tertiary)}.assignee-avatar--md{width:24px;height:24px;font-size:11px;border-radius:var(--radius-sm)}.assignee-avatar--lg{width:28px;height:28px;font-size:12px;border-radius:var(--radius-sm)}.sla-text{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;color:var(--text-tertiary);letter-spacing:0;white-space:nowrap}.sla-text--at-risk{color:var(--warning)}.sla-breach-chip{display:inline-flex;align-items:center;gap:var(--space-1);height:18px;padding:0 var(--space-1-5);font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:10px;font-weight:var(--weight-medium);color:var(--sla-breach);background:var(--sla-breach-subtle);border:1px solid var(--sla-breach-border);border-radius:var(--radius-xs);letter-spacing:0;white-space:nowrap}.sla-breach-chip__icon{width:10px;height:10px}.reader{display:grid;grid-template-rows:56px 28px minmax(0,1fr) auto;background:var(--bg-subtle);min-height:0;overflow:hidden}.reader__header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:0 var(--space-4);border-bottom:1px solid var(--border-default);background:var(--bg);min-height:0}.reader__header-left{display:inline-flex;align-items:center;gap:var(--space-2);min-width:0}.reader__customer{font-size:var(--text-base);font-weight:var(--weight-medium);color:var(--text-primary);letter-spacing:var(--tracking-tight);white-space:nowrap}.reader__id{font-family:var(--font-mono);font-size:var(--text-sm);color:var(--text-tertiary);letter-spacing:0}.reader__sep{width:1px;height:14px;background:var(--border-default);flex-shrink:0}.reader__header-right{display:inline-flex;align-items:center;gap:var(--space-1);flex-shrink:0}.reader__metadata{display:flex;align-items:center;gap:var(--space-2);padding:0 var(--space-4);background:var(--bg);border-bottom:1px solid var(--border-subtle);font-size:var(--text-xs);color:var(--text-tertiary);white-space:nowrap;overflow:hidden}.reader__metadata-item{display:inline-flex;align-items:center;gap:var(--space-1)}.reader__metadata-mono{font-family:var(--font-mono);font-size:11px;letter-spacing:0}.reader__metadata-sep{color:var(--text-disabled)}.status-tag,.priority-tag,.channel-chip{display:inline-flex;align-items:center;gap:var(--space-1-5);height:22px;padding:0 var(--space-2);border-radius:var(--radius-pill);border:1px solid var(--border-default);font-size:11px;font-weight:var(--weight-medium);color:var(--text-secondary);letter-spacing:var(--tracking-wide);text-transform:uppercase;white-space:nowrap}.status-tag__dot,.priority-tag__dot{width:6px;height:6px;border-radius:50%;flex-shrink:0}.status-tag[data-status=open] .status-tag__dot{background:var(--success)}.status-tag[data-status=pending] .status-tag__dot{background:var(--warning)}.status-tag[data-status=resolved] .status-tag__dot{background:var(--text-tertiary)}.priority-tag[data-priority=high] .priority-tag__dot{background:var(--danger)}.priority-tag[data-priority=medium] .priority-tag__dot{background:var(--warning)}.priority-tag[data-priority=low] .priority-tag__dot{background:var(--text-tertiary)}.channel-chip__icon{color:var(--text-tertiary)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-1-5);height:28px;padding:0 var(--space-3);border-radius:var(--radius-sm);font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);white-space:nowrap;transition:background var(--duration-fast) var(--ease-out),border-color var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out);border:1px solid transparent}.btn--primary{background:var(--accent);color:var(--text-on-accent)}.btn--primary:hover{background:var(--accent-hover)}.btn--primary:active{background:var(--accent-active)}.btn--ghost{color:var(--text-secondary);background:transparent;border-color:var(--border-default)}.btn--ghost:hover{background:var(--bg-muted);color:var(--text-primary);border-color:var(--border-strong)}.btn--soft{color:var(--text-primary);background:var(--bg-muted)}.btn--soft:hover{background:var(--border-default)}.btn--sm{height:24px;padding:0 var(--space-2);font-size:var(--text-xs)}.btn--split{border-top-right-radius:0;border-bottom-right-radius:0}.btn--split-arrow{border-top-left-radius:0;border-bottom-left-radius:0;padding:0 var(--space-1-5);border-left:1px solid rgba(255,255,255,.18)}.btn--assignee{color:var(--text-secondary);background:var(--bg-muted);height:28px;padding:0 var(--space-2) 0 var(--space-1);gap:var(--space-1-5)}.btn--assignee:hover{background:var(--border-default);color:var(--text-primary)}.thread{overflow-y:auto;padding:var(--space-5) var(--space-6);display:flex;flex-direction:column;gap:var(--space-4);min-height:0}@media (max-width: 1280px){.thread{padding:var(--space-4) var(--space-4)}}.timeline-event{display:flex;align-items:center;gap:var(--space-2);margin:var(--space-1) 0}.timeline-event:before,.timeline-event:after{content:"";flex:1;height:1px;background:var(--border-subtle)}.timeline-event__text{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);letter-spacing:0;white-space:nowrap}.timeline-event__dot{width:5px;height:5px;border-radius:50%;background:var(--border-strong);flex-shrink:0}.msg__channel-label{display:inline-flex;align-items:center;gap:var(--space-1-5);font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.msg__time{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;color:var(--text-tertiary);letter-spacing:0}.msg-email{display:grid;grid-template-columns:28px minmax(0,1fr);gap:var(--space-3);align-items:start}.msg-email__avatar{margin-top:2px}.msg-email__envelope{background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);overflow:hidden}.msg-email__hdr{padding:var(--space-3) var(--space-4) var(--space-2);border-bottom:1px solid var(--border-subtle)}.msg-email__hdr-row{display:flex;align-items:baseline;justify-content:space-between;gap:var(--space-3);margin-bottom:var(--space-0-5)}.msg-email__from{font-size:var(--text-sm);font-weight:var(--weight-semibold);color:var(--text-primary)}.msg-email__from-addr{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);margin-left:var(--space-1-5);font-weight:var(--weight-regular)}.msg-email__field{display:flex;align-items:baseline;gap:var(--space-2);font-size:11px;line-height:18px;color:var(--text-tertiary)}.msg-email__field-label{font-family:var(--font-mono);text-transform:uppercase;letter-spacing:var(--tracking-wide);color:var(--text-tertiary);width:24px;flex-shrink:0}.msg-email__field-value{color:var(--text-secondary);font-family:var(--font-mono);font-size:11px;letter-spacing:0}.msg-email__subject{font-size:var(--text-sm);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight);margin-top:var(--space-1-5)}.msg-email__body{padding:var(--space-3) var(--space-4) var(--space-4);font-size:var(--text-sm);line-height:var(--leading-md);color:var(--text-primary)}.msg-email__body p+p{margin-top:var(--space-2)}.msg-email__signature{margin-top:var(--space-3);padding-top:var(--space-2);border-top:1px dashed var(--border-subtle);font-size:12px;color:var(--text-tertiary);line-height:var(--leading-sm)}.msg-wa{display:flex;flex-direction:column;gap:var(--space-1);max-width:70%}.msg-wa--in{align-items:flex-start}.msg-wa--out{align-items:flex-end;align-self:flex-end}.msg-wa__bubble{padding:var(--space-2-5) var(--space-3);border-radius:var(--radius-md);font-size:var(--text-sm);line-height:var(--leading-md);word-break:break-word}.msg-wa--in .msg-wa__bubble{background:var(--bg-muted);color:var(--text-primary);border-top-left-radius:2px}.msg-wa--out .msg-wa__bubble{background:var(--accent-subtle);color:var(--accent-active);border-top-right-radius:2px}[data-theme=dark] .msg-wa--out .msg-wa__bubble{color:var(--text-primary)}.msg-wa__meta{display:inline-flex;align-items:center;gap:var(--space-1-5);padding:0 var(--space-1);font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:0}.msg-wa__delivery{color:var(--accent);letter-spacing:-.05em;font-weight:var(--weight-medium)}.msg-note{display:grid;grid-template-columns:28px minmax(0,1fr);gap:var(--space-3);align-items:start;margin-left:var(--space-5)}.msg-note__avatar{margin-top:2px}.msg-note__body{background:var(--note-bg);border:1px solid var(--note-border);border-radius:var(--radius-md);padding:var(--space-3) var(--space-4);position:relative}.msg-note__body:before{content:"";position:absolute;top:-1px;left:-1px;width:14px;height:14px;background:linear-gradient(135deg,var(--note-bg) 50%,var(--note-border) 50%);border-radius:var(--radius-md) 0 0 0;pointer-events:none}.msg-note__head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-bottom:var(--space-2)}.msg-note__title{font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);color:var(--note-ink);letter-spacing:var(--tracking-wide);text-transform:uppercase}.msg-note__time{font-family:var(--font-mono);font-size:11px;color:var(--note-ink);opacity:.8;letter-spacing:0}.msg-note__text{font-size:var(--text-sm);line-height:var(--leading-md);color:var(--text-primary)}[data-theme=dark] .msg-note__text{color:var(--text-primary)}.msg-voice{display:grid;grid-template-columns:auto auto 1fr auto auto;align-items:center;gap:var(--space-3);padding:var(--space-2-5) var(--space-3);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md)}.msg-voice__icon{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:50%;background:var(--bg-muted);color:var(--text-secondary);flex-shrink:0}.msg-voice__title{display:flex;flex-direction:column;gap:1px;min-width:120px}.msg-voice__label{font-size:var(--text-sm);font-weight:var(--weight-medium);color:var(--text-primary);letter-spacing:var(--tracking-tight)}.msg-voice__sub{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);letter-spacing:0}.msg-voice__waveform{display:flex;align-items:center;gap:2px;height:20px;min-width:0;overflow:hidden}.msg-voice__waveform-bar{width:2px;border-radius:1px;background:var(--waveform);flex-shrink:0}.msg-voice__expand{display:inline-flex;align-items:center;gap:var(--space-1);font-size:11px;color:var(--text-tertiary);letter-spacing:var(--tracking-tight)}.msg-voice__expand:hover{color:var(--text-primary)}.msg-voice__time{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);letter-spacing:0}.msg-ai{border:1px dashed var(--accent-border);border-radius:var(--radius-md);background:linear-gradient(var(--bg) 0%,var(--bg) 100%);position:relative;overflow:hidden}.msg-ai:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:var(--accent-subtle);opacity:.35;pointer-events:none;z-index:0}[data-theme=dark] .msg-ai:before{opacity:.45}.msg-ai__inner{position:relative;z-index:1}.msg-ai__head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding:var(--space-2) var(--space-3);border-bottom:1px dashed var(--accent-border)}.msg-ai__chip{display:inline-flex;align-items:center;gap:var(--space-1-5);height:22px;padding:0 var(--space-2);background:var(--bg);border:1px solid var(--accent-border);border-radius:var(--radius-pill);font-size:11px;font-weight:var(--weight-medium);color:var(--accent-text);letter-spacing:var(--tracking-tight)}.msg-ai__chip-icon{color:var(--accent)}.msg-ai__time{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);letter-spacing:0}.msg-ai__body{padding:var(--space-3) var(--space-4);font-size:var(--text-sm);line-height:var(--leading-md);color:var(--text-primary)}.msg-ai__body p+p{margin-top:var(--space-2)}.msg-ai__actions{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-3) var(--space-3)}.composer{display:flex;flex-direction:column;border-top:1px solid var(--border-default);background:var(--bg)}.composer__tabs{display:flex;align-items:center;gap:1px;padding:var(--space-2) var(--space-3) 0;border-bottom:1px solid var(--border-subtle);position:relative}.composer__tab{display:inline-flex;align-items:center;gap:var(--space-1-5);height:28px;padding:0 var(--space-2-5);font-size:var(--text-sm);font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-tight);border-radius:var(--radius-sm) var(--radius-sm) 0 0;position:relative;transition:color var(--duration-fast) var(--ease-out),background var(--duration-fast) var(--ease-out)}.composer__tab:hover{color:var(--text-primary);background:var(--bg-subtle)}.composer__tab[aria-selected=true]{color:var(--text-primary);background:var(--bg)}.composer__tab[aria-selected=true]:after{content:"";position:absolute;left:var(--space-2-5);right:var(--space-2-5);bottom:-1px;height:2px;background:var(--accent);border-radius:2px 2px 0 0}.composer__tab-icon{color:currentColor;opacity:.85}.composer__channel-fields{display:none;padding:var(--space-2) var(--space-4) 0;border-bottom:1px solid var(--border-subtle);flex-direction:column;gap:var(--space-1-5)}.composer[data-channel=email] .composer__channel-fields[data-for=email],.composer[data-channel=whatsapp] .composer__channel-fields[data-for=whatsapp],.composer[data-channel=ai] .composer__channel-fields[data-for=ai]{display:flex}.composer__field-row{display:flex;align-items:baseline;gap:var(--space-2);font-size:12px;padding:var(--space-1) 0}.composer__field-label{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase;width:32px;flex-shrink:0}.composer__field-input{flex:1;font-size:var(--text-sm);color:var(--text-primary);letter-spacing:var(--tracking-tight);padding:2px 0}.composer__field-input--mono{font-family:var(--font-mono);font-size:12px}.composer__field-pill{display:inline-flex;align-items:center;gap:4px;height:20px;padding:0 var(--space-1) 0 var(--space-1-5);background:var(--bg-muted);border-radius:var(--radius-xs);font-family:var(--font-mono);font-size:11px;color:var(--text-primary);letter-spacing:0}.composer__field-pill-close{display:inline-flex;align-items:center;justify-content:center;width:14px;height:14px;color:var(--text-tertiary);border-radius:2px}.composer__field-pill-close:hover{background:var(--border-default);color:var(--text-primary)}.composer__cc-toggle{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.composer__cc-toggle:hover{color:var(--text-secondary)}.composer__wa-template{display:none;align-items:center;gap:var(--space-1);padding:0 var(--space-2);height:22px;font-size:11px;font-weight:var(--weight-medium);color:var(--text-secondary);background:var(--bg-muted);border-radius:var(--radius-xs);letter-spacing:var(--tracking-tight)}.composer[data-channel=whatsapp] .composer__wa-template{display:inline-flex}.composer__ai-status{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-4);border-bottom:1px solid var(--border-subtle);background:var(--accent-subtle)}[data-theme=dark] .composer__ai-status{background:var(--bg-muted)}.composer__ai-status-icon{color:var(--accent)}.composer__ai-status-text{font-size:var(--text-sm);color:var(--text-primary);letter-spacing:var(--tracking-tight);flex:1}.composer__ai-status[data-state=generating] .composer__ai-status-text:after{content:"Generating…";color:var(--text-tertiary);font-family:var(--font-mono);font-size:11px;margin-left:var(--space-1-5)}.composer__channel-fields--ai-only{display:none}.composer[data-channel=ai] .composer__channel-fields--ai-only{display:flex}.composer__body-wrap{position:relative;padding:var(--space-3) var(--space-4) 0;flex:1;display:flex;flex-direction:column}.composer__body{min-height:88px;max-height:240px;overflow-y:auto;font-size:var(--text-sm);line-height:var(--leading-md);color:var(--text-primary);letter-spacing:var(--tracking-tight);outline:none;padding:0}.composer__body:empty:before{content:attr(data-placeholder);color:var(--text-tertiary);pointer-events:none}.composer[data-channel=note] .composer__body-wrap{background:var(--note-bg);border-radius:var(--radius-sm);margin:var(--space-2) var(--space-3) 0;padding:var(--space-2) var(--space-3);border:1px solid var(--note-border)}.composer[data-channel=note] .composer__body,[data-theme=dark] .composer[data-channel=note] .composer__body{color:var(--text-primary)}.composer[data-channel=note] .composer__body:empty:before{color:var(--note-ink);opacity:.7}.composer__toolbar{display:flex;align-items:center;gap:var(--space-1);padding:var(--space-2) var(--space-3) var(--space-2-5)}.composer__toolbar-group{display:inline-flex;align-items:center;gap:1px;padding-right:var(--space-2);margin-right:var(--space-1);border-right:1px solid var(--border-subtle)}.composer__toolbar-group:last-of-type{border-right:none;margin-right:0}.composer__toolbar-spacer{flex:1}.composer__send-cluster{display:inline-flex;align-items:center;gap:1px}.composer__send-cluster .btn--primary{height:28px}.composer__shortcut-hint{display:inline-flex;align-items:center;gap:var(--space-1);padding-right:var(--space-2);font-size:11px;color:var(--text-tertiary)}.composer__shortcut-hint kbd{display:inline-flex;align-items:center;justify-content:center;min-width:16px;height:16px;padding:0 4px;background:var(--bg-muted);border:1px solid var(--border-default);border-radius:var(--radius-xs);font-size:10px;font-weight:var(--weight-medium);color:var(--text-secondary);letter-spacing:0}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.canvas.canvas--ticket{display:block;align-items:stretch;justify-content:stretch;padding:0;overflow:hidden;background:var(--bg)}.ticket{display:grid;grid-template-columns:280px minmax(0,1fr) 340px;height:100%;width:100%;min-height:0}@media (max-width: 1440px){.ticket{grid-template-columns:264px minmax(0,1fr) 320px}}@media (max-width: 1280px){.ticket{grid-template-columns:240px minmax(0,1fr) 300px}}.cust-panel{background:var(--bg);border-right:1px solid var(--border-default);overflow-y:auto;display:flex;flex-direction:column}.cust-section{padding:var(--space-4) var(--space-4)}.cust-section+.cust-section{border-top:1px solid var(--border-subtle)}[data-density=compact] .cust-section{padding:var(--space-3) var(--space-3)}.cust-section-title{display:block;margin-bottom:var(--space-2);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.cust-header{padding:var(--space-5) var(--space-4) var(--space-4);display:flex;flex-direction:column;gap:var(--space-2)}[data-density=compact] .cust-header{padding:var(--space-4) var(--space-3) var(--space-3)}.cust-avatar-wrap{position:relative;width:48px;height:48px;margin-bottom:var(--space-1)}.cust-avatar{width:48px;height:48px;border-radius:var(--radius-md);background:var(--bg-muted);display:flex;align-items:center;justify-content:center;color:var(--text-primary);font-family:var(--font-mono);font-size:16px;font-weight:var(--weight-semibold);letter-spacing:0}.cust-avatar__status{position:absolute;bottom:-2px;right:-2px;width:12px;height:12px;border-radius:50%;background:var(--success);border:2px solid var(--bg)}.cust-name{font-size:var(--text-md);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight);line-height:var(--leading-md)}.cust-title{font-size:var(--text-xs);color:var(--text-tertiary);line-height:var(--leading-xs);letter-spacing:var(--tracking-tight)}.cust-header-actions{display:flex;gap:var(--space-1);margin-top:var(--space-2)}.cust-header-actions .btn{flex:1;height:26px;padding:0 var(--space-2);font-size:var(--text-xs);font-weight:var(--weight-medium)}.contact-row{display:grid;grid-template-columns:14px minmax(0,1fr) auto;gap:var(--space-2);align-items:center;height:24px;font-size:12px;color:var(--text-secondary)}.contact-row+.contact-row{margin-top:var(--space-1)}.contact-row__icon{color:var(--text-tertiary);display:flex;align-items:center;justify-content:center}.contact-row__value{font-family:var(--font-mono);font-size:11px;letter-spacing:0;color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.contact-row__value--sans{font-family:var(--font-sans);font-size:12px}.contact-row__copy{width:18px;height:18px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-xs);color:var(--text-disabled);opacity:0;transition:opacity var(--duration-fast) var(--ease-out),background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.contact-row:hover .contact-row__copy{opacity:1}.contact-row__copy:hover{background:var(--bg-muted);color:var(--text-primary)}.lifetime-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:var(--space-2)}.stat{display:flex;flex-direction:column;gap:2px;padding:var(--space-2) 0;border-top:1px solid var(--border-subtle);border-bottom:1px solid var(--border-subtle)}.stat__num{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:20px;font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:-.02em;line-height:1}.stat__num-suffix{font-size:11px;font-weight:var(--weight-regular);color:var(--text-tertiary);margin-left:2px;letter-spacing:0}.stat__label{font-size:10px;font-family:var(--font-mono);color:var(--text-tertiary);text-transform:uppercase;letter-spacing:var(--tracking-wide)}.cust-tags{display:flex;flex-wrap:wrap;gap:var(--space-1)}.tag-pill--enterprise{background:var(--bg-muted);color:var(--text-secondary)}.cust-note{background:var(--note-bg);border:1px solid var(--note-border);border-radius:var(--radius-sm);padding:var(--space-2-5) var(--space-3);font-size:12px;line-height:var(--leading-sm);color:var(--text-primary);position:relative}.cust-note__edit{position:absolute;top:var(--space-1-5);right:var(--space-1-5);width:18px;height:18px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-xs);color:var(--note-ink);opacity:0;transition:opacity var(--duration-fast) var(--ease-out)}.cust-note:hover .cust-note__edit{opacity:1}.cust-note__edit:hover{background:#0000000f}[data-theme=dark] .cust-note__edit:hover{background:#ffffff0f}.cust-recent{display:flex;flex-direction:column}.recent-row{display:grid;grid-template-columns:8px auto minmax(0,1fr) auto;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-1);border-bottom:1px solid var(--border-subtle);position:relative;cursor:pointer;transition:background var(--duration-fast) var(--ease-out)}[data-density=compact] .recent-row{padding:var(--space-1-5) var(--space-1)}.recent-row:last-child{border-bottom:none}.recent-row:hover{background:var(--bg-subtle)}.recent-row[data-current=true]:before{content:"";position:absolute;left:-16px;top:50%;transform:translateY(-50%);width:3px;height:14px;background:var(--accent);border-radius:var(--radius-pill)}.recent-row__dot{width:6px;height:6px;border-radius:50%}.recent-row[data-status=open] .recent-row__dot{background:var(--success)}.recent-row[data-status=resolved] .recent-row__dot{background:var(--text-disabled)}.recent-row__id{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);letter-spacing:0}.recent-row__subject{font-size:12px;color:var(--text-secondary);letter-spacing:var(--tracking-tight);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.recent-row[data-current=true] .recent-row__subject{color:var(--text-primary);font-weight:var(--weight-medium)}.recent-row__age{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;color:var(--text-tertiary);letter-spacing:0}.ticket-main{display:flex;flex-direction:column;background:var(--bg-subtle);min-height:0;overflow-y:auto}.ticket-header{background:var(--bg);border-bottom:1px solid var(--border-default)}.ticket-breadcrumb{display:flex;align-items:center;gap:var(--space-1-5);height:32px;padding:0 var(--space-6);font-family:var(--font-mono);font-size:11px;letter-spacing:0;color:var(--text-tertiary);border-bottom:1px solid var(--border-subtle)}.ticket-breadcrumb__back{display:inline-flex;align-items:center;gap:var(--space-1);color:var(--text-tertiary);border-radius:var(--radius-xs);padding:2px 4px;margin-left:-4px;background:transparent;border:0;font:inherit;cursor:pointer;transition:color var(--duration-fast) var(--ease-out),background var(--duration-fast) var(--ease-out)}.ticket-breadcrumb__back:hover{color:var(--text-primary);background:var(--bg-muted)}.ticket-breadcrumb__sep{color:var(--text-disabled);font-family:var(--font-sans)}.ticket-breadcrumb__id{color:var(--text-secondary)}.ticket-breadcrumb__status{color:var(--text-tertiary);font-family:var(--font-sans);font-size:12px;letter-spacing:var(--tracking-tight)}.ticket-breadcrumb__status:before{content:"·";margin-right:var(--space-1);color:var(--text-disabled)}.ticket-title-row{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:var(--space-3) var(--space-6);min-height:44px}.ticket-title{font-size:var(--text-lg);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight);line-height:var(--leading-md);margin:0}.ticket-title-chips{display:inline-flex;align-items:center;gap:var(--space-1-5);flex-shrink:0}.ticket-meta-row{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-1-5) var(--space-6);height:36px;font-size:12px;color:var(--text-tertiary);border-top:1px solid var(--border-subtle)}.ticket-meta-row__group{display:inline-flex;align-items:center;gap:var(--space-1-5)}.ticket-meta-row__sep{color:var(--text-disabled)}.ticket-meta-row__time-mono{font-family:var(--font-mono);font-size:11px;letter-spacing:0;color:var(--text-secondary)}.ticket-meta-row__spacer{flex:1}.ticket-meta-row__actions{display:inline-flex;align-items:center;gap:var(--space-0-5)}.tabs{display:flex;align-items:stretch;padding:0 var(--space-6);border-top:1px solid var(--border-subtle);background:var(--bg);gap:var(--space-3)}.tab{position:relative;display:inline-flex;align-items:center;gap:var(--space-1-5);height:38px;padding:0 var(--space-1);font-size:var(--text-sm);font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-tight);transition:color var(--duration-fast) var(--ease-out)}.tab:hover{color:var(--text-secondary)}.tab[aria-selected=true]{color:var(--text-primary)}.tab[aria-selected=true]:after{content:"";position:absolute;left:0;right:0;bottom:-1px;height:2px;background:var(--accent);border-radius:2px 2px 0 0}.tab__count{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;color:var(--text-tertiary);letter-spacing:0;font-weight:var(--weight-regular)}.tab[aria-selected=true] .tab__count{color:var(--accent)}.ticket-main .thread{padding:var(--space-6) var(--space-8) var(--space-8);background:var(--bg-subtle)}[data-density=compact] .ticket-main .thread{padding:var(--space-4) var(--space-6) var(--space-6);gap:var(--space-3)}@media (max-width: 1440px){.ticket-main .thread{padding:var(--space-5) var(--space-6) var(--space-6)}}.show-older{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-1) var(--space-2);margin:0 auto var(--space-3);background:transparent;border-radius:var(--radius-sm);font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);letter-spacing:0;transition:color var(--duration-fast) var(--ease-out)}.show-older:before,.show-older:after{content:"";flex:1;height:1px;background:var(--border-subtle);width:80px}.show-older:hover{color:var(--text-primary)}.ai-panel{background:var(--bg-subtle);border-left:1px solid var(--border-default);overflow-y:auto;display:flex;flex-direction:column}.ai-section{padding:var(--space-4) var(--space-4)}.ai-section+.ai-section{border-top:1px solid var(--border-subtle)}[data-density=compact] .ai-section{padding:var(--space-3)}.ai-section__head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-bottom:var(--space-2)}.ai-section__title{font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.ai-section__title-icon{color:var(--accent);margin-right:var(--space-1);vertical-align:-1px}.ai-section__action{display:inline-flex;align-items:center;gap:var(--space-1);padding:2px var(--space-1-5);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase;border-radius:var(--radius-xs);transition:color var(--duration-fast) var(--ease-out),background var(--duration-fast) var(--ease-out)}.ai-section__action:hover{color:var(--text-primary);background:var(--bg-muted)}.ai-summary{padding:var(--space-3) var(--space-3);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);position:relative}.ai-summary:before{content:"";position:absolute;left:0;top:var(--space-3);bottom:var(--space-3);width:2px;background:var(--accent);border-radius:0 var(--radius-pill) var(--radius-pill) 0}.ai-summary__chip{display:inline-flex;align-items:center;gap:var(--space-1-5);height:22px;padding:0 var(--space-2);background:var(--accent-subtle);border-radius:var(--radius-pill);font-size:11px;font-weight:var(--weight-medium);color:var(--accent-text);letter-spacing:var(--tracking-tight);margin-bottom:var(--space-2)}[data-theme=dark] .ai-summary__chip,.ai-summary__chip-icon{color:var(--accent)}.ai-summary__body{font-size:var(--text-sm);line-height:var(--leading-md);color:var(--text-primary);letter-spacing:var(--tracking-tight)}.ai-summary__footer{margin-top:var(--space-2);padding-top:var(--space-2);border-top:1px dashed var(--border-subtle);font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:0}.ai-summary__footer-link{color:var(--accent-text)}[data-theme=dark] .ai-summary__footer-link{color:var(--accent)}.ai-actions{display:flex;flex-direction:column;gap:var(--space-1-5)}.ai-action{display:grid;grid-template-columns:24px minmax(0,1fr) auto;gap:var(--space-2);align-items:start;padding:var(--space-2-5);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);text-align:left;transition:border-color var(--duration-fast) var(--ease-out),background var(--duration-fast) var(--ease-out);position:relative}.ai-action:hover{border-color:var(--border-strong);background:var(--bg)}.ai-action:hover .ai-action__run{opacity:1;transform:translate(0)}.ai-action__icon{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:var(--radius-sm);background:var(--accent-subtle);color:var(--accent);flex-shrink:0}[data-theme=dark] .ai-action__icon{background:var(--bg-muted);color:var(--accent)}.ai-action__body{display:flex;flex-direction:column;gap:2px;min-width:0}.ai-action__title{font-size:var(--text-sm);font-weight:var(--weight-medium);color:var(--text-primary);letter-spacing:var(--tracking-tight);line-height:var(--leading-base)}.ai-action__desc{font-size:11px;color:var(--text-tertiary);line-height:var(--leading-sm);letter-spacing:var(--tracking-tight)}.ai-action__confidence{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;color:var(--text-tertiary);letter-spacing:0;line-height:24px}.ai-action__confidence-bar{display:block;height:2px;background:var(--border-default);border-radius:var(--radius-pill);margin-top:4px;overflow:hidden}.ai-action__confidence-fill{display:block;height:100%;background:var(--accent);border-radius:inherit}.ai-action__run{position:absolute;right:var(--space-2-5);bottom:var(--space-2-5);width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-xs);background:var(--accent);color:var(--text-on-accent);opacity:0;transform:translate(-2px);transition:opacity var(--duration-fast) var(--ease-out),transform var(--duration-fast) var(--ease-out)}.sentiment{display:flex;flex-direction:column;gap:var(--space-2)}.sentiment__bars{display:grid;grid-template-columns:1fr 1fr 1fr;gap:3px}.sentiment__bar{display:flex;flex-direction:column;gap:var(--space-1)}.sentiment__bar-fill{height:14px;border-radius:2px;border:1px solid transparent}.sentiment__bar[data-mood=neutral] .sentiment__bar-fill{background:var(--success-subtle);border-color:var(--success);border-color:color-mix(in srgb,var(--success) 60%,transparent)}.sentiment__bar[data-mood=frustrated] .sentiment__bar-fill{background:var(--warning-subtle);border-color:color-mix(in srgb,var(--warning) 60%,transparent)}.sentiment__bar[data-mood=anxious] .sentiment__bar-fill{background:var(--danger-subtle);border-color:color-mix(in srgb,var(--danger) 60%,transparent)}.sentiment__bar-label{display:flex;flex-direction:column;gap:0;font-family:var(--font-mono);font-size:10px;letter-spacing:0}.sentiment__bar-channel{color:var(--text-tertiary);text-transform:uppercase;letter-spacing:var(--tracking-wide);font-size:9px}.sentiment__bar-mood{color:var(--text-secondary);font-size:11px;text-transform:capitalize;letter-spacing:0}.sentiment__bar[data-mood=neutral] .sentiment__bar-mood{color:var(--success)}.sentiment__bar[data-mood=frustrated] .sentiment__bar-mood{color:var(--warning)}.sentiment__bar[data-mood=anxious] .sentiment__bar-mood{color:var(--danger)}.sentiment__summary{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);letter-spacing:0;display:flex;align-items:center;gap:var(--space-1);padding-top:var(--space-1)}.sentiment__summary-icon{color:var(--warning)}.similar-list,.kb-list{display:flex;flex-direction:column}.similar-row,.kb-row{display:grid;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-1);border-bottom:1px solid var(--border-subtle);cursor:pointer;transition:background var(--duration-fast) var(--ease-out)}.similar-row:last-child,.kb-row:last-child{border-bottom:none}.similar-row{grid-template-columns:38px minmax(0,1fr) auto}.similar-row:hover,.kb-row:hover{background:var(--bg-muted)}.similar-row__pct{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;font-weight:var(--weight-medium);color:var(--accent);letter-spacing:0}.similar-row__body{display:flex;flex-direction:column;gap:1px;min-width:0}.similar-row__id{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:0;line-height:1.4}.similar-row__subject{font-size:12px;color:var(--text-primary);letter-spacing:var(--tracking-tight);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:var(--leading-sm)}.similar-row__age{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;color:var(--text-tertiary);letter-spacing:0}.kb-row{grid-template-columns:14px minmax(0,1fr)}.kb-row__icon{color:var(--text-tertiary);display:flex;align-items:center;justify-content:center}.kb-row__body{display:flex;flex-direction:column;gap:1px;min-width:0}.kb-row__title{font-size:12px;color:var(--text-primary);letter-spacing:var(--tracking-tight);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:var(--leading-sm)}.kb-row__meta{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:0}.props{display:flex;flex-direction:column}.prop-row{display:grid;grid-template-columns:90px minmax(0,1fr);gap:var(--space-2);align-items:center;height:28px;border-bottom:1px solid var(--border-subtle)}[data-density=compact] .prop-row{height:24px}.prop-row:last-child{border-bottom:none}.prop-row__label{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.prop-row__value{font-size:12px;color:var(--text-primary);letter-spacing:var(--tracking-tight);display:inline-flex;align-items:center;gap:var(--space-1-5);min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.prop-row__value--mono{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px;letter-spacing:0}.prop-row__value--breach{color:var(--sla-breach);font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:11px}.prop-row__dot{width:6px;height:6px;border-radius:50%;flex-shrink:0}.prop-row__dot--success{background:var(--success)}.prop-row__dot--danger{background:var(--danger)}.prop-row__dot--warning{background:var(--warning)}.prop-row__dot--neutral{background:var(--text-tertiary)}.prop-row__avatars{display:inline-flex;align-items:center;gap:-2px}.prop-row__avatars>.assignee-avatar{width:18px;height:18px;font-size:9px;border-radius:3px;border:1.5px solid var(--bg-subtle)}.prop-row__avatars>.assignee-avatar+.assignee-avatar{margin-left:-4px}.prop-row__avatars-overflow{display:inline-flex;align-items:center;justify-content:center;height:18px;padding:0 var(--space-1);background:var(--bg-muted);border:1.5px solid var(--bg-subtle);border-radius:3px;margin-left:-4px;font-family:var(--font-mono);font-size:9px;color:var(--text-secondary);letter-spacing:0}.stripe-card{background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);padding:var(--space-3);display:flex;flex-direction:column;gap:var(--space-2)}.stripe-card__head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2)}.stripe-card__brand{display:inline-flex;align-items:center;gap:var(--space-1);font-family:var(--font-mono);font-size:9px;font-weight:var(--weight-semibold);color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.stripe-card__brand-mark{display:inline-block;width:12px;height:12px;border-radius:2px;background:linear-gradient(135deg,var(--text-secondary) 0%,var(--text-tertiary) 100%)}[data-theme=dark] .stripe-card__brand-mark{background:linear-gradient(135deg,var(--text-secondary) 0%,var(--text-tertiary) 100%)}.stripe-card__open{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:var(--radius-xs);color:var(--text-tertiary);transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.stripe-card__open:hover{background:var(--bg-muted);color:var(--text-primary)}.stripe-card__id{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:14px;font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:0;line-height:1}.stripe-card__body{display:grid;grid-template-columns:78px 1fr;gap:var(--space-1) var(--space-2);padding-top:var(--space-2);border-top:1px solid var(--border-subtle)}.stripe-card__k{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.stripe-card__v{font-size:12px;color:var(--text-primary);letter-spacing:var(--tracking-tight)}.stripe-card__v--mono{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:12px;letter-spacing:0}.stripe-card__v--warning{color:var(--warning)}.tk-tabs{border-top:1px solid 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var(--ease-out)}.role-summary-card:hover{border-color:var(--accent);background:var(--bg-subtle)}.role-summary-card--admin .role-summary-card__icon{background:var(--accent-subtle);color:var(--accent);border-color:var(--accent-border)}.role-summary-card__icon{width:32px;height:32px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-md);background:var(--bg-muted);color:var(--text-secondary);border:1px solid var(--border-default)}.role-summary-card__title{font-size:var(--text-sm);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight)}.role-summary-card__summary{margin-top:2px;font-size:var(--text-xs);color:var(--text-tertiary);line-height:var(--leading-sm)}.role-summary-card__count{font-family:var(--font-mono);font-feature-settings:var(--feat-tnum);font-size:var(--text-xl);font-weight:var(--weight-medium);color:var(--text-primary);text-align:right;line-height:1}.role-summary-card__count-label{display:block;font-size:10px;color:var(--text-tertiary);margin-top:2px;font-family:var(--font-sans);text-transform:uppercase;letter-spacing:var(--tracking-wide)}.role-card__icon-row{display:flex;align-items:center;gap:var(--space-2);margin-bottom:var(--space-2)}.role-card__icon{width:20px;height:20px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-sm);background:var(--bg-muted);color:var(--text-secondary)}.role-card__capabilities-label{font-family:var(--font-mono);font-size:10px;text-transform:uppercase;letter-spacing:var(--tracking-wide);color:var(--text-tertiary)}.role-card__capabilities{list-style:disc inside;padding-left:var(--space-2);margin-bottom:var(--space-4);color:var(--text-secondary);font-size:var(--text-xs);line-height:var(--leading-base)}.role-card__capabilities li+li{margin-top:2px}.role-filter{display:inline-flex;background:var(--bg-muted);border:1px solid var(--border-default);border-radius:var(--radius-sm);padding:2px;margin-right:var(--space-2)}.role-filter__option{display:inline-flex;align-items:center;gap:4px;height:24px;padding:0 var(--space-2);border-radius:var(--radius-xs);font-size:var(--text-xs);font-weight:var(--weight-medium);color:var(--text-secondary);letter-spacing:var(--tracking-tight);text-decoration:none}.role-filter__option[aria-pressed=true]{background:var(--panel);color:var(--text-primary);box-shadow:var(--elevation-1)}.memberships-panel{margin-top:var(--space-5);padding-top:var(--space-4);border-top:1px solid var(--border-subtle)}.memberships-panel__header{display:flex;align-items:center;gap:var(--space-2);font-size:var(--text-xs);font-family:var(--font-mono);text-transform:uppercase;letter-spacing:var(--tracking-wide);color:var(--text-tertiary);margin-bottom:var(--space-3)}.memberships-list{display:flex;flex-direction:column;gap:var(--space-2)}.membership-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:var(--space-3);padding:var(--space-3);background:var(--bg-subtle);border:1px solid var(--border-default);border-radius:var(--radius-md)}.membership-row__title{display:flex;align-items:center;gap:var(--space-2);font-size:var(--text-sm);font-weight:var(--weight-medium);color:var(--text-primary);letter-spacing:var(--tracking-tight)}.membership-row__sub{margin-top:2px;font-family:var(--font-mono);font-size:var(--text-xs);color:var(--text-tertiary)}.membership-row__teams{margin-top:var(--space-2);display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-1)}.membership-row__teams--empty{color:var(--text-tertiary);font-size:var(--text-xs);font-style:italic}.membership-row__teams-label{font-size:var(--text-xs);color:var(--text-tertiary);margin-right:2px}.membership-row__team-pill{font-size:var(--text-xs);padding:2px var(--space-2);border-radius:var(--radius-pill);background:var(--bg-muted);color:var(--text-secondary);border:1px solid var(--border-default)}.memberships-add{margin-top:var(--space-4);padding-top:var(--space-3);border-top:1px solid var(--border-subtle);display:flex;flex-direction:column;gap:var(--space-2)}.memberships-add__label{font-size:var(--text-xs);font-weight:var(--weight-medium);color:var(--text-secondary);letter-spacing:var(--tracking-tight)}.memberships-add__row{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:var(--space-2);align-items:center}.seed-rows{display:flex;flex-direction:column;gap:var(--space-2);margin-top:var(--space-1)}.seed-row{display:grid;grid-template-columns:minmax(0,2fr) 80px auto auto;gap:var(--space-2);align-items:center}.seed-row__flag{display:inline-flex;align-items:center;gap:var(--space-1);font-size:var(--text-xs);color:var(--text-secondary)}.seed-row__remove{width:24px;height:24px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-xs);color:var(--text-tertiary)}.seed-row__remove:hover{background:var(--bg-muted);color:var(--danger)}.seed-add{margin-top:var(--space-1);font-size:var(--text-xs);color:var(--accent);display:inline-flex;align-items:center;gap:4px;align-self:flex-start}.seed-add:hover{color:var(--accent-hover)}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--z-modal);background:var(--backdrop);backdrop-filter:blur(var(--backdrop-blur));-webkit-backdrop-filter:blur(var(--backdrop-blur));display:grid;place-items:center;padding:var(--space-4);animation:modal-fade var(--duration-fast) var(--ease-out)}@keyframes modal-fade{0%{opacity:0}to{opacity:1}}.modal{width:100%;background:var(--panel-elevated);border-radius:var(--radius-lg);box-shadow:var(--elevation-3);display:flex;flex-direction:column;max-height:calc(100vh - var(--space-8));animation:modal-rise var(--duration-base) var(--ease-out)}@keyframes modal-rise{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.modal--sm{max-width:360px}.modal--md{max-width:520px}.modal--lg{max-width:720px}.modal--xl{max-width:min(1100px,calc(100vw - var(--space-8)))}.modal__header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--border-subtle)}.modal__title{font-size:var(--text-md);font-weight:var(--weight-semibold);letter-spacing:var(--tracking-tight);color:var(--text-primary);flex-shrink:0}.modal__header-extra{flex:1 1 auto;min-width:0;display:flex;justify-content:flex-end}.modal__close{width:24px;height:24px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-xs);color:var(--text-tertiary);transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.modal__close:hover{background:var(--bg-muted);color:var(--text-primary)}.modal__body{padding:var(--space-5);overflow-y:auto;flex:1 1 auto;min-height:0}.modal__footer{display:flex;justify-content:flex-end;gap:var(--space-2);padding:var(--space-3) var(--space-5);border-top:1px solid var(--border-subtle);background:var(--bg-subtle);border-bottom-left-radius:var(--radius-lg);border-bottom-right-radius:var(--radius-lg)}.toast-stack{position:fixed;bottom:var(--space-4);right:var(--space-4);z-index:var(--z-toast);display:flex;flex-direction:column;gap:var(--space-2);max-width:min(420px,calc(100vw - var(--space-6)));pointer-events:none}.toast{display:grid;grid-template-columns:16px minmax(0,1fr) auto;gap:var(--space-2) var(--space-3);align-items:flex-start;padding:var(--space-3) var(--space-3) var(--space-3) var(--space-4);background:var(--panel-elevated);border-radius:var(--radius-md);border:1px solid var(--border-default);box-shadow:var(--elevation-2);pointer-events:auto;animation:toast-slide var(--duration-base) var(--ease-out);letter-spacing:var(--tracking-tight)}@keyframes toast-slide{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.toast__icon{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;margin-top:1px;color:var(--text-tertiary)}.toast--success .toast__icon{color:var(--success)}.toast--error .toast__icon{color:var(--danger)}.toast--info .toast__icon{color:var(--accent)}.toast--success{border-left:3px solid var(--success)}.toast--error{border-left:3px solid var(--danger)}.toast--info{border-left:3px solid var(--accent)}.toast__body{min-width:0}.toast__title{font-size:var(--text-sm);font-weight:var(--weight-medium);color:var(--text-primary)}.toast__description{margin-top:2px;font-size:var(--text-xs);color:var(--text-secondary);line-height:var(--leading-sm);word-break:break-word}.toast__close{width:20px;height:20px;display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-xs);color:var(--text-tertiary);margin-top:-2px;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.toast__close:hover{background:var(--bg-muted);color:var(--text-primary)}.skeleton{display:inline-block;vertical-align:middle;width:100%;height:14px;border-radius:var(--radius-xs);background:linear-gradient(90deg,var(--bg-muted) 0%,var(--bg-subtle) 50%,var(--bg-muted) 100%);background-size:200% 100%;animation:skeleton-shimmer 1.4s linear infinite}.skeleton--circle{border-radius:999px}@keyframes skeleton-shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}@media (prefers-reduced-motion: reduce){.skeleton{animation:none;background:var(--bg-muted)}}.admin-table td .skeleton{height:12px}.cmdk-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;display:flex;align-items:flex-start;justify-content:center;padding-top:12vh;z-index:var(--z-modal)}.cmdk{width:min(640px,92vw);max-height:70vh;display:flex;flex-direction:column;background:var(--panel-elevated);color:var(--text-primary);border:1px solid var(--border-default);border-radius:var(--radius-md);box-shadow:0 24px 48px #00000052;overflow:hidden;animation:cmdk-pop-in .14s var(--ease-out)}@media (prefers-reduced-motion: reduce){.cmdk{animation:none}}@keyframes cmdk-pop-in{0%{opacity:0;transform:translateY(-8px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.cmdk__input-row{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-3) var(--space-3);border-bottom:1px solid var(--border-subtle)}.cmdk__input-icon{color:var(--text-tertiary);flex-shrink:0}.cmdk__input{flex:1;height:24px;padding:0;background:transparent;border:0;outline:0;color:var(--text-primary);font-size:var(--text-md);letter-spacing:var(--tracking-tight)}.cmdk__input::placeholder{color:var(--text-tertiary)}.cmdk__hint{display:inline-flex;align-items:center;justify-content:center;height:20px;padding:0 var(--space-1-5);background:var(--bg-muted);border:1px solid var(--border-default);border-radius:var(--radius-xs);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.cmdk__list{flex:1;overflow-y:auto;padding:var(--space-1) 0;min-height:80px;contain:layout paint style;will-change:scroll-position;scroll-behavior:smooth;overscroll-behavior:contain;-webkit-overflow-scrolling:touch}@media (prefers-reduced-motion: reduce){.cmdk__list{scroll-behavior:auto}}.cmdk__group+.cmdk__group{margin-top:var(--space-1)}.cmdk__group-label{padding:var(--space-1-5) var(--space-3) var(--space-0-5);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);color:var(--text-tertiary);letter-spacing:var(--tracking-wide);text-transform:uppercase}.cmdk__item{display:grid;grid-template-columns:24px 1fr auto auto;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-1-5) var(--space-3);background:transparent;border:0;color:var(--text-primary);font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);text-align:left;cursor:pointer;transition:background var(--duration-fast) var(--ease-out);contain:layout paint style}.cmdk__item--active{background:var(--accent-subtle)}.cmdk__item-icon{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;color:var(--text-secondary)}.cmdk__item--active .cmdk__item-icon{color:var(--accent)}.cmdk__item-label{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cmdk__item-hint{font-size:var(--text-xs);font-weight:var(--weight-regular);color:var(--text-tertiary);font-family:var(--font-mono);letter-spacing:0;min-width:0;max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cmdk__item-enter{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border-radius:var(--radius-xs);background:var(--accent);color:var(--text-on-accent)}.cmdk__empty{padding:var(--space-6) var(--space-3);text-align:center;color:var(--text-tertiary);font-size:var(--text-sm)}.cmdk__footer{display:flex;align-items:center;justify-content:space-between;padding:var(--space-1-5) var(--space-3);border-top:1px solid var(--border-subtle);background:var(--bg-subtle);font-size:11px;color:var(--text-tertiary)}.cmdk__footer-hint,.cmdk__footer-keys{display:inline-flex;align-items:center;gap:var(--space-1)}.cmdk__footer-keys kbd{display:inline-flex;align-items:center;justify-content:center;min-width:16px;height:16px;padding:0 4px;background:var(--bg);border:1px solid var(--border-default);border-radius:var(--radius-xs);font-family:var(--font-mono);font-size:10px;color:var(--text-secondary)}.cmdk__footer-keys span{margin-right:var(--space-1-5)}.cmdk__footer-keys span:last-child{margin-right:0}.tasks{display:flex;flex-direction:column;height:100%;background:var(--bg);overflow:hidden}.tasks__header{display:flex;align-items:flex-end;justify-content:space-between;gap:var(--space-4);padding:var(--space-5) var(--space-6) var(--space-3);border-bottom:1px solid var(--border-subtle);background:var(--bg)}.tasks__header-left{min-width:0}.tasks__title{margin:0;font-size:var(--text-xl);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight)}.tasks__subtitle{margin:4px 0 0;font-size:var(--text-sm);color:var(--text-tertiary)}.tasks__header-right{display:flex;align-items:center;gap:var(--space-3);flex-shrink:0}.tasks__view-tabs{display:inline-flex;align-items:center;height:32px;padding:3px;background:var(--bg-muted);border-radius:var(--radius-sm);gap:1px}.tasks__view-tab{display:inline-flex;align-items:center;gap:var(--space-1-5);height:26px;padding:0 var(--space-2-5);border-radius:var(--radius-xs);background:transparent;border:0;color:var(--text-tertiary);font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);cursor:pointer;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.tasks__view-tab:hover{color:var(--text-primary)}.tasks__view-tab--active{background:var(--panel);color:var(--text-primary);box-shadow:0 0 0 1px var(--border-default)}.tasks__icon-btn{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:var(--radius-sm);background:var(--bg-muted);border:0;color:var(--text-tertiary);cursor:pointer;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.tasks__icon-btn:hover,.tasks__icon-btn:focus-visible{background:var(--panel);color:var(--text-primary);box-shadow:0 0 0 1px var(--border-default);outline:none}.tasks__body{flex:1;min-height:0;overflow:auto;padding:var(--space-4) var(--space-6)}.tasks__body>.admin-table{background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md)}.tt{display:flex;flex-direction:column;height:100%;min-height:0;background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);overflow:hidden}.tt__toolbar{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-3);border-bottom:1px solid var(--border-subtle);background:var(--bg)}.tt__toolbar-spacer{flex:1}.tt-search{position:relative;display:inline-flex;align-items:center;height:30px;min-width:220px}.tt-search__icon{position:absolute;left:8px;color:var(--text-tertiary);pointer-events:none}.tt-search__input{width:100%;height:30px;padding:0 28px;background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-sm);color:var(--text-primary);font-size:var(--text-sm);outline:none;transition:border-color var(--duration-fast) var(--ease-out)}.tt-search__input:focus{border-color:var(--accent-border);box-shadow:0 0 0 3px var(--accent-subtle)}.tt-search__clear{position:absolute;right:6px;display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;background:transparent;border:0;border-radius:9999px;color:var(--text-tertiary);cursor:pointer}.tt-search__clear:hover{background:var(--bg-muted);color:var(--text-primary)}.tt-menu{position:relative;display:inline-block}.tt-menu__trigger{display:inline-flex;align-items:center;gap:var(--space-1-5);height:30px;padding:0 var(--space-2-5);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-sm);color:var(--text-secondary);font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);cursor:pointer;transition:background var(--duration-fast) var(--ease-out),border-color var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.tt-menu__trigger:hover{background:var(--bg-muted);color:var(--text-primary)}.tt-menu__trigger--active{background:var(--accent-subtle);border-color:var(--accent-border);color:var(--accent-text)}.tt-menu__trigger--danger{color:var(--danger);border-color:transparent;background:transparent}.tt-menu__trigger--danger:hover{background:var(--danger-subtle, rgba(220, 38, 38, .08));color:var(--danger)}.tt-menu__count{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:16px;padding:0 6px;background:var(--accent-subtle);color:var(--accent-text);border-radius:var(--radius-pill);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium)}.tt-menu__popover{position:absolute;top:calc(100% + 4px);right:0;z-index:30;min-width:200px;max-height:320px;overflow-y:auto;padding:var(--space-1);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);box-shadow:0 6px 20px #0000001f}.tt-menu__popover--wide{min-width:260px}.tt-menu__item{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-1-5) var(--space-2);border-radius:var(--radius-xs);color:var(--text-primary);font-size:var(--text-sm);cursor:pointer;-webkit-user-select:none;user-select:none}.tt-menu__item:hover{background:var(--bg-muted)}.tt-menu__row{display:block;width:100%;padding:var(--space-1-5) var(--space-2);background:transparent;border:0;border-radius:var(--radius-xs);text-align:left;color:var(--text-primary);font-size:var(--text-sm);cursor:pointer}.tt-menu__row:hover{background:var(--bg-muted)}.tt-menu__row.is-selected{background:var(--accent-subtle);color:var(--accent-text);font-weight:var(--weight-medium)}.tt-menu__row--clear{margin-top:var(--space-1);padding-top:var(--space-2);border-top:1px solid var(--border-subtle);color:var(--danger);font-weight:var(--weight-medium)}.tt-menu__section{padding:var(--space-1) 0}.tt-menu__section+.tt-menu__section{border-top:1px solid var(--border-subtle);margin-top:var(--space-1);padding-top:var(--space-2)}.tt-menu__section-title{padding:0 var(--space-2) var(--space-1);font-size:10px;font-weight:var(--weight-semibold);letter-spacing:var(--tracking-wide);text-transform:uppercase;color:var(--text-tertiary)}@keyframes ttBulkbarIn{0%{opacity:0;transform:translate(-50%) translateY(8px)}to{opacity:1;transform:translate(-50%) translateY(0)}}.tt-bulkbar{position:fixed;left:50%;bottom:24px;transform:translate(-50%);display:inline-flex;align-items:stretch;gap:0;padding:0;background:#1f2433;border-radius:12px;box-shadow:0 14px 40px #00000040,0 2px 6px #00000026;color:#fff;font-size:var(--text-sm);z-index:60;animation:ttBulkbarIn .16s var(--ease-out) both}.tt-bulkbar--floating{animation:none}.tt-bulkbar__grip{display:inline-flex;align-items:center;justify-content:center;width:22px;align-self:stretch;padding:0;background:#ffffff0a;border:0;border-radius:12px 0 0 12px;color:#ffffff80;cursor:grab;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out);touch-action:none}.tt-bulkbar__grip:hover{background:#ffffff1a;color:#ffffffe6}.tt-bulkbar__grip:active{cursor:grabbing}.tt-bulkbar__count{display:flex;align-items:center;padding:0 14px;background:var(--accent, #6366F1);font-weight:var(--weight-medium)}.tt-bulkbar__count-num{display:inline-flex;align-items:center;justify-content:center;min-width:22px;height:22px;padding:0 6px;background:#ffffff2e;border-radius:6px;font-family:var(--font-mono);font-weight:var(--weight-semibold)}.tt-bulkbar__count-label{letter-spacing:var(--tracking-tight)}.tt-bulkbar__close{display:inline-flex;align-items:center;justify-content:center;width:38px;align-self:stretch;padding:0;background:transparent;border:0;border-radius:0 12px 12px 0;color:#ffffff8c;cursor:pointer;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.tt-bulkbar__close:hover{background:#ffffff14;color:#fff}.tt-bulkbar__divider{width:1px;align-self:stretch;background:#ffffff1a}.tt-bulkbar__action{display:inline-flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;min-width:64px;padding:6px 12px;background:transparent;border:0;color:#ffffffd9;font-size:11px;font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);cursor:pointer;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.tt-bulkbar__action:hover{background:#ffffff14;color:#fff}.tt-bulkbar__action--danger{color:#fca5a5}.tt-bulkbar__action--danger:hover{background:#ef44442e;color:#fecaca}.tt-bulkbar .tt-menu{display:inline-flex}.tt-menu__popover--up{top:auto;bottom:calc(100% + 8px)}.tt__scroll{flex:1;min-height:0;overflow:auto}.tt__table{border-collapse:separate;border-spacing:0;table-layout:fixed;width:100%;font-size:var(--text-sm)}.tt__thead{position:sticky;top:0;z-index:2;background:var(--bg)}.tt__th{position:relative;height:34px;padding:0;background:var(--bg);border-bottom:1px solid var(--border-default);border-right:1px solid var(--border-subtle);text-align:left;font-weight:var(--weight-medium);color:var(--text-tertiary);font-size:var(--text-xs);letter-spacing:var(--tracking-wide);text-transform:uppercase;-webkit-user-select:none;user-select:none}.tt__th:last-child{border-right:0}.tt__th-inner{display:flex;align-items:center;gap:var(--space-1);padding:0 var(--space-3);height:100%}.tt__th-grip{color:var(--text-tertiary);opacity:0;cursor:grab;transition:opacity var(--duration-fast) var(--ease-out)}.tt__th:hover 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var(--border-default);border-radius:var(--radius-sm);color:var(--text-secondary);font-size:var(--text-xs);font-weight:var(--weight-medium);cursor:pointer;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out),border-color var(--duration-fast) var(--ease-out)}.tt-mine-btn:hover:not(:disabled){background:var(--bg-muted);color:var(--text-primary)}.tt-mine-btn.is-active{background:var(--accent-subtle);border-color:var(--accent-subtle);color:var(--accent)}.tt-mine-btn:disabled{opacity:.5;cursor:not-allowed}.tt-task-btn{display:inline-flex;align-items:center;gap:var(--space-1-5);height:30px;padding:0 var(--space-3);background:var(--accent);border:0;border-radius:var(--radius-sm);color:var(--accent-on-fg, #ffffff);font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);cursor:pointer;transition:filter var(--duration-fast) var(--ease-out)}.tt-task-btn:hover{filter:brightness(1.08)}.tt-task-btn:active{filter:brightness(.95)}.tt-status-pill{display:inline-flex;align-items:center;gap:6px;max-width:100%;height:22px;padding:0 8px;border:0;border-radius:var(--radius-pill);font-size:11px;font-weight:var(--weight-semibold);letter-spacing:.04em;text-transform:uppercase;cursor:pointer;transition:filter var(--duration-fast) var(--ease-out),box-shadow var(--duration-fast) var(--ease-out)}.tt-status-pill--vibrant:hover,.tt-status-pill--vibrant.is-open{filter:brightness(.92)}.tt-status-pill--muted:hover,.tt-status-pill--muted.is-open{filter:brightness(.96);box-shadow:inset 0 0 0 1px #0000000f}.tt-status-pill__label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tt-status-pill__chevron{opacity:0;margin-left:2px;transition:opacity var(--duration-fast) var(--ease-out)}.tt-status-pill:hover .tt-status-pill__chevron,.tt-status-pill.is-open .tt-status-pill__chevron{opacity:.65}.tt-assignee-trigger{display:inline-flex;align-items:center;gap:6px;width:100%;max-width:100%;padding:2px 6px;background:transparent;border:1px solid transparent;border-radius:6px;color:var(--text-primary);font-size:var(--text-sm);text-align:left;cursor:pointer;transition:background 80ms,border-color 80ms}.tt-assignee-trigger:hover,.tt-assignee-trigger:focus-visible{background:var(--bg-elevated);border-color:var(--border);outline:none}.tt-assignee-trigger--empty{color:var(--text-tertiary)}.tt-assignee-trigger__empty-glyph{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;flex:0 0 20px;border-radius:50%;background:var(--bg-elevated);color:var(--text-tertiary);font-size:11px;line-height:1}.tt-assignee-trigger__label{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tt-assignee-trigger__chevron{flex:0 0 11px;color:var(--text-tertiary);opacity:0;transition:opacity 80ms}.tt-assignee-trigger:hover .tt-assignee-trigger__chevron,.tt-assignee-trigger:focus-visible .tt-assignee-trigger__chevron{opacity:1}.tt-subject-cell{display:inline-flex;align-items:center;gap:8px;max-width:100%}.tt-subject-cell .tt-subject{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.tt__add-row{padding:0;background:var(--bg);border-right:0;border-bottom:0}.tt__add-row-btn{display:flex;align-items:center;gap:8px;width:100%;height:32px;padding:0 var(--space-3);background:transparent;border:0;color:var(--text-tertiary);font-size:var(--text-sm);text-align:left;cursor:pointer;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.tt__add-row-btn:hover{background:var(--bg-subtle);color:var(--text-primary)}.tt-priority-pill{display:inline-flex;align-items:center;gap:6px;max-width:100%;height:22px;padding:0 6px 0 4px;background:transparent;border:1px solid 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var(--duration-fast) var(--ease-out)}.tt-cell-edit:hover,.tt-cell-edit--open{background:var(--bg-muted);border-color:var(--border-subtle)}.tt-cell-edit__label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tt-cell-edit__chevron{color:var(--text-tertiary);flex-shrink:0}.tt-cell-popover{position:absolute;top:calc(100% + 4px);left:0;z-index:30;padding:var(--space-1);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);box-shadow:0 6px 20px #0000001f}.tt-cell-popover--wide{width:280px}.tt-cell-popover__list{display:flex;flex-direction:column;gap:1px;max-height:240px;overflow-y:auto}.tt-cell-popover__option{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding:var(--space-1-5) 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1px 2px #0f172a0d;transform:translateY(-1px)}.board__card:active{cursor:grabbing}.board__card--dragging{opacity:.5;transform:scale(.98)}.board__card-head{display:flex;align-items:flex-start;gap:8px}.board__card-head>svg{margin-top:2px;flex-shrink:0}.board__card-title{flex:1;font-size:var(--text-sm);font-weight:var(--weight-medium);color:var(--text-primary);letter-spacing:var(--tracking-tight);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;line-height:1.35}.board__card-meta{display:flex;align-items:center;gap:8px;font-size:11px;color:var(--text-tertiary)}.board__card-priority{display:inline-flex;align-items:center;gap:4px;color:var(--text-secondary);font-weight:var(--weight-medium)}.board__card-assignee{display:inline-flex;align-items:center}.board__card-unassigned{display:inline-flex;align-items:center;justify-content:center;color:var(--text-tertiary);opacity:.7}.board__card-spacer{flex:1}.board__card-age{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary)}.board__card-id{display:inline-flex;align-items:center;padding:1px 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var(--bg)}.avatar-stack>.avatar+.avatar{margin-left:-6px}.avatar-stack__more{background:var(--bg-muted)!important;color:var(--text-secondary)!important}.picker{position:relative;display:inline-block;width:100%}.picker__trigger{display:flex;align-items:center;gap:var(--space-2);width:100%;min-height:32px;padding:4px var(--space-2);background:var(--bg);border:1px solid var(--border-default);border-radius:var(--radius-sm);color:var(--text-primary);font-size:var(--text-sm);text-align:left;cursor:pointer;transition:border-color var(--duration-fast) var(--ease-out),background var(--duration-fast) var(--ease-out)}.picker__trigger:hover{border-color:var(--border-strong)}.picker__trigger:focus-visible,.picker__trigger[aria-expanded=true]{border-color:var(--accent);outline:0;box-shadow:0 0 0 3px var(--accent-subtle)}.picker__trigger:disabled{opacity:.6;cursor:not-allowed}.picker__placeholder{flex:1;color:var(--text-tertiary)}.picker__values{flex:1;display:flex;flex-wrap:wrap;gap:4px;min-width:0}.picker__value{display:inline-flex;align-items:center;gap:6px;padding:2px 8px 2px 4px;background:var(--bg-muted);border-radius:var(--radius-pill);font-size:var(--text-xs);font-weight:var(--weight-medium);color:var(--text-primary);max-width:220px}.picker__value-label{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.picker__trigger-actions{display:inline-flex;align-items:center;gap:2px;flex-shrink:0}.picker__chevron{color:var(--text-tertiary)}.picker__clear{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border-radius:var(--radius-xs);color:var(--text-tertiary);background:transparent;border:0;cursor:pointer;transition:background var(--duration-fast) var(--ease-out)}.picker__clear:hover{background:var(--bg-muted);color:var(--text-primary)}.picker__popover{position:absolute;z-index:var(--z-popover);top:calc(100% + 4px);left:0;width:100%;min-width:240px;max-width:360px;background:var(--panel-elevated);border:1px solid var(--border-default);border-radius:var(--radius-md);box-shadow:0 12px 32px #0000002e;overflow:hidden;display:flex;flex-direction:column;animation:picker-pop-in .12s var(--ease-out)}.picker__popover[data-flip-up=true]{top:auto;bottom:calc(100% + 4px)}@media (prefers-reduced-motion: reduce){.picker__popover{animation:none}}@keyframes picker-pop-in{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.picker__search-row{padding:var(--space-2);border-bottom:1px solid var(--border-subtle)}.picker__search{width:100%;height:28px;padding:0 var(--space-2);background:var(--bg-subtle);border:1px solid var(--border-default);border-radius:var(--radius-sm);color:var(--text-primary);font-size:var(--text-sm);outline:0}.picker__search:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-subtle)}.picker__list{flex:1;max-height:280px;overflow-y:auto;padding:var(--space-1);contain:layout paint style;scroll-behavior:smooth}.picker__option{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-1-5) var(--space-2);background:transparent;border:0;border-radius:var(--radius-sm);color:var(--text-primary);font-size:var(--text-sm);text-align:left;cursor:pointer;contain:layout paint style;transition:background var(--duration-fast) var(--ease-out)}.picker__option[data-active]{background:var(--bg-muted)}.picker__option--selected{background:var(--accent-subtle)}.picker__option:disabled{opacity:.5;cursor:not-allowed}.picker__option-avatar{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px}.picker__option-text{display:flex;flex-direction:column;gap:1px;min-width:0}.picker__option-label{font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.picker__option-hint{font-family:var(--font-mono);font-size:var(--text-xs);color:var(--text-tertiary);letter-spacing:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.picker__option-check{color:var(--accent);flex-shrink:0}.picker__empty{padding:var(--space-4);text-align:center;color:var(--text-tertiary);font-size:var(--text-sm)}.picker__footer{display:flex;align-items:center;justify-content:space-between;padding:6px var(--space-2);border-top:1px solid var(--border-subtle);background:var(--bg-subtle);font-size:var(--text-xs);color:var(--text-tertiary)}.picker__footer-clear{background:transparent;border:0;color:var(--text-secondary);font-size:var(--text-xs);font-weight:var(--weight-medium);cursor:pointer;padding:0}.picker__footer-clear:hover{color:var(--accent)}.picker__icon-tile{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;background:var(--accent-subtle);color:var(--accent);border-radius:var(--radius-xs)}.tiptap{display:flex;flex-direction:column;border:1px solid var(--border-default);border-radius:var(--radius-sm);background:var(--bg);overflow:hidden;transition:border-color var(--duration-fast) var(--ease-out),box-shadow var(--duration-fast) var(--ease-out)}.tiptap:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-subtle)}.tiptap--disabled{opacity:.7;pointer-events:none}.tiptap-toolbar{display:flex;align-items:center;gap:2px;padding:4px 6px;background:var(--bg-subtle);border-bottom:1px solid var(--border-subtle);flex-wrap:wrap}.tiptap-toolbar__sep{width:1px;height:16px;background:var(--border-default);margin:0 4px}.tiptap-toolbar__spacer{flex:1}.tiptap-tbtn{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border-radius:var(--radius-xs);background:transparent;border:0;color:var(--text-secondary);cursor:pointer;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.tiptap-tbtn:hover:not(:disabled){background:var(--bg-muted);color:var(--text-primary)}.tiptap-tbtn--active{background:var(--accent-subtle);color:var(--accent)}.tiptap-tbtn:disabled{opacity:.4;cursor:not-allowed}.tiptap .tiptap-prose{padding:var(--space-3);font-family:var(--font-sans);font-size:var(--text-sm);line-height:var(--leading-base);color:var(--text-primary);outline:0;min-height:var(--tt-min-height, 160px)}.tiptap-prose p{margin:0 0 var(--space-2)}.tiptap-prose p:last-child{margin-bottom:0}.tiptap-prose h1,.tiptap-prose h2,.tiptap-prose h3{margin:var(--space-3) 0 var(--space-2);font-weight:var(--weight-semibold);letter-spacing:var(--tracking-tight);color:var(--text-primary)}.tiptap-prose h1{font-size:var(--text-xl)}.tiptap-prose h2{font-size:var(--text-lg)}.tiptap-prose h3{font-size:var(--text-md)}.tiptap-prose ul,.tiptap-prose ol{margin:0 0 var(--space-2);padding-left:var(--space-5)}.tiptap-prose li{margin-bottom:4px}.tiptap-prose blockquote{margin:var(--space-3) 0;padding:0 var(--space-3);border-left:3px solid var(--accent);color:var(--text-secondary)}.tiptap-prose code{padding:1px 5px;background:var(--bg-muted);border-radius:var(--radius-xs);font-family:var(--font-mono);font-size:.92em;color:var(--text-primary)}.tiptap-prose pre{margin:var(--space-3) 0;padding:var(--space-3);background:var(--bg-muted);border-radius:var(--radius-sm);font-family:var(--font-mono);font-size:var(--text-xs);overflow-x:auto}.tiptap-prose pre code{background:transparent;padding:0}.tiptap-prose hr{margin:var(--space-3) 0;border:0;border-top:1px solid var(--border-default)}.tiptap-prose a,.tiptap-prose .tiptap-link{color:var(--accent);text-decoration:underline;text-underline-offset:2px}.tiptap-prose strong{font-weight:var(--weight-semibold)}.tiptap-prose em{font-style:italic}.tiptap-prose s{text-decoration:line-through}.tiptap-prose p.is-editor-empty:first-child:before{content:attr(data-placeholder);float:left;height:0;pointer-events:none;color:var(--text-tertiary)}.omni{display:grid;grid-template-rows:auto 1fr;height:100%;background:var(--bg);overflow:hidden}.omni__filters{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-2) var(--space-4);border-bottom:1px solid var(--border-subtle);background:var(--bg-subtle)}.omni__filters-spacer{flex:1}.omni__tabs{display:inline-flex;align-items:center;height:30px;padding:3px;background:var(--bg-muted);border-radius:var(--radius-sm);gap:1px}.omni__tab{display:inline-flex;align-items:center;gap:var(--space-1);height:24px;padding:0 var(--space-2);border:0;background:transparent;border-radius:var(--radius-xs);color:var(--text-tertiary);font-size:var(--text-xs);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);cursor:pointer}.omni__tab:hover{color:var(--text-primary)}.omni__tab--active{background:var(--panel);color:var(--text-primary);box-shadow:0 0 0 1px var(--border-default)}.omni__tab-count{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:16px;padding:0 5px;background:var(--bg);border-radius:var(--radius-pill);font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary)}.omni__tab--active .omni__tab-count{background:var(--accent-subtle);color:var(--accent)}.omni__filter-select{height:28px;padding:0 var(--space-2);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-sm);color:var(--text-primary);font-size:var(--text-xs)}.omni__body{display:grid;grid-template-columns:320px minmax(0,1fr) 280px;min-height:0;overflow:hidden}.omni-list{border-right:1px solid var(--border-subtle);background:var(--bg-subtle);overflow-y:auto;display:flex;flex-direction:column}.omni-list__row{display:grid;grid-template-columns:auto 1fr;gap:var(--space-2);align-items:flex-start;padding:var(--space-2-5) var(--space-3);background:transparent;border:0;border-bottom:1px solid var(--border-subtle);text-align:left;cursor:pointer;transition:background var(--duration-fast) var(--ease-out)}.omni-list__row:hover{background:var(--bg-muted)}.omni-list__row--active{background:var(--panel);position:relative}.omni-list__row--active:before{content:"";position:absolute;left:0;top:8px;bottom:8px;width:3px;background:var(--accent);border-radius:0 2px 2px 0}.omni-list__main{min-width:0;display:flex;flex-direction:column;gap:2px}.omni-list__line{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2)}.omni-list__line--secondary{margin-top:2px}.omni-list__name{font-size:var(--text-sm);font-weight:var(--weight-semibold);color:var(--text-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.omni-list__time{font-family:var(--font-mono);font-size:11px;color:var(--text-tertiary);flex-shrink:0}.omni-list__preview{font-size:var(--text-xs);color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;white-space:normal;margin-top:2px}.omni-list__unread{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:16px;padding:0 5px;background:var(--accent);color:var(--text-on-accent);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-semibold);border-radius:var(--radius-pill)}.omni-list__empty{padding:var(--space-6) var(--space-4);text-align:center;font-size:var(--text-sm);color:var(--text-tertiary)}.omni-channel{display:inline-flex;align-items:center;gap:4px;padding:1px 6px;border-radius:var(--radius-pill);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight)}.omni-channel--whatsapp{background:#25d3661f;color:#25d366}.omni-channel--web{background:#3b82f61f;color:#3b82f6}.omni-channel--email{background:var(--bg-muted);color:var(--text-secondary)}.omni-thread{display:grid;grid-template-rows:auto 1fr auto;min-width:0;min-height:0}.omni-thread--empty{display:flex;align-items:center;justify-content:center;color:var(--text-tertiary);font-size:var(--text-sm)}.omni-thread__header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--border-subtle);background:var(--bg)}.omni-thread__header-left{display:flex;align-items:center;gap:var(--space-2-5);min-width:0}.omni-thread__header-text{min-width:0}.omni-thread__customer{display:block;font-size:var(--text-md);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight)}.omni-thread__channel-line{display:block;font-family:var(--font-mono);font-size:var(--text-xs);color:var(--text-tertiary);margin-top:2px}.omni-thread__header-actions{display:flex;gap:var(--space-1)}.omni-thread__messages{overflow-y:auto;padding:var(--space-4);display:flex;flex-direction:column;gap:var(--space-3);scroll-behavior:smooth}.omni-bubble-row{display:flex;align-items:flex-end;gap:var(--space-2);max-width:100%}.omni-bubble-row--in{justify-content:flex-start}.omni-bubble-row--out{justify-content:flex-end}.omni-bubble-stack{display:flex;flex-direction:column;gap:2px;max-width:min(70%,560px)}.omni-bubble-author{font-size:11px;font-weight:var(--weight-medium);color:var(--text-tertiary);display:inline-flex;align-items:center;gap:var(--space-1)}.omni-bubble-row--out .omni-bubble-author{text-align:right;justify-content:flex-end}.omni-bubble-bot-tag{display:inline-flex;align-items:center;padding:0 4px;background:var(--accent-subtle);color:var(--accent);border-radius:var(--radius-xs);font-size:9px;font-weight:var(--weight-semibold);letter-spacing:var(--tracking-wide);text-transform:uppercase}.omni-bubble{padding:var(--space-2) var(--space-3);border-radius:14px;font-size:var(--text-sm);line-height:1.45;white-space:pre-wrap;word-wrap:break-word}.omni-bubble--in{background:var(--bg-muted);color:var(--text-primary);border-bottom-left-radius:4px}.omni-bubble--out{background:var(--accent);color:var(--text-on-accent);border-bottom-right-radius:4px}.omni-bubble-time{font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary)}.omni-bubble-row--out .omni-bubble-time{text-align:right}.omni-bubble-avatar{flex-shrink:0}.omni-thread__compose{display:flex;flex-direction:column;gap:var(--space-2);padding:var(--space-3) var(--space-4) var(--space-4);border-top:1px solid var(--border-subtle);background:var(--bg-subtle)}.omni-thread__textarea{width:100%;padding:var(--space-2-5);background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-sm);color:var(--text-primary);font-family:var(--font-sans);font-size:var(--text-sm);line-height:1.45;resize:vertical;min-height:64px;outline:0;transition:border-color var(--duration-fast) var(--ease-out),box-shadow var(--duration-fast) var(--ease-out)}.omni-thread__textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-subtle)}.omni-thread__textarea:disabled{opacity:.6}.omni-thread__compose-actions{display:flex;align-items:center;gap:var(--space-2)}.omni-thread__compose-spacer{flex:1}.omni-customer{border-left:1px solid var(--border-subtle);background:var(--bg-subtle);overflow-y:auto;display:flex;flex-direction:column;gap:var(--space-4);padding:var(--space-4)}.omni-customer--empty{background:var(--bg-subtle)}.omni-customer__head{display:flex;flex-direction:column;align-items:center;gap:6px;padding-bottom:var(--space-3);border-bottom:1px solid var(--border-subtle)}.omni-customer__name{font-size:var(--text-md);font-weight:var(--weight-semibold);color:var(--text-primary)}.omni-customer__email{font-family:var(--font-mono);font-size:var(--text-xs);color:var(--text-tertiary)}.omni-customer__section{display:flex;flex-direction:column;gap:6px}.omni-customer__section-label{font-family:var(--font-mono);font-size:10px;text-transform:uppercase;letter-spacing:var(--tracking-wide);color:var(--text-tertiary);margin-bottom:2px}.omni-customer__row{display:grid;grid-template-columns:18px 1fr auto;gap:var(--space-2);align-items:center;font-size:var(--text-xs)}.omni-customer__row-icon{color:var(--text-tertiary)}.omni-customer__row-label{font-family:var(--font-mono);text-transform:capitalize;color:var(--text-secondary)}.omni-customer__row-value{color:var(--text-primary);text-align:right;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.omni-customer__ticket-link{display:inline-flex;align-items:center;gap:6px;padding:6px 10px;background:var(--accent-subtle);color:var(--accent);border-radius:var(--radius-sm);font-size:var(--text-sm);font-weight:var(--weight-medium);text-decoration:none;letter-spacing:var(--tracking-tight)}.omni-customer__ticket-link:hover{background:var(--accent-border)}.omni-status{display:inline-flex;align-items:center;padding:1px 8px;border-radius:var(--radius-pill);font-family:var(--font-mono);font-size:10px;font-weight:var(--weight-medium);letter-spacing:var(--tracking-wide);text-transform:uppercase}.omni-status--open{background:var(--accent-subtle);color:var(--accent)}.omni-status--snoozed{background:#d977061f;color:#b45309}.omni-status--closed{background:var(--bg-muted);color:var(--text-tertiary)}.omni__btn{display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 var(--space-3);border-radius:var(--radius-sm);border:1px solid transparent;font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);cursor:pointer;transition:background var(--duration-fast) var(--ease-out),border-color var(--duration-fast) var(--ease-out)}.omni__btn:disabled{opacity:.5;cursor:not-allowed}.omni__btn--primary{background:var(--accent);color:var(--text-on-accent)}.omni__btn--primary:hover:not(:disabled){background:var(--accent-hover)}.omni__btn--secondary{background:var(--panel);color:var(--text-primary);border-color:var(--border-default)}.omni__btn--secondary:hover:not(:disabled){background:var(--bg-muted)}.omni__btn--ghost{background:transparent;color:var(--text-secondary);border-color:transparent}.omni__btn--ghost:hover:not(:disabled){background:var(--bg-muted);color:var(--text-primary)}.directory{display:flex;flex-direction:column;height:100%;background:var(--bg);overflow:hidden}.directory__tabs{display:flex;align-items:center;gap:2px;padding:var(--space-2) var(--space-4);border-bottom:1px solid var(--border-subtle);background:var(--bg-subtle)}.directory__tab{display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 var(--space-3);border-radius:var(--radius-sm);color:var(--text-secondary);font-size:var(--text-sm);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);text-decoration:none;transition:background var(--duration-fast) var(--ease-out),color var(--duration-fast) var(--ease-out)}.directory__tab:hover{background:var(--bg-muted);color:var(--text-primary)}.directory__tab--active{background:var(--panel);color:var(--text-primary);box-shadow:0 0 0 1px var(--border-default)}.directory__body{flex:1;min-height:0;overflow:auto;padding:var(--space-4) var(--space-6);display:flex;flex-direction:column;gap:var(--space-3)}.directory-toolbar{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3)}.directory-toolbar__hint{font-size:var(--text-xs);color:var(--text-tertiary)}.directory-card{background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md)}.directory-card__head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--border-subtle)}.directory-card__title{display:block;font-size:var(--text-sm);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight)}.directory-card__hint{display:block;font-size:var(--text-xs);color:var(--text-tertiary);margin-top:2px}.directory-contact-link{display:inline-flex;align-items:center;gap:var(--space-2)}.directory-detail{background:var(--panel);border:1px solid var(--border-default);border-radius:var(--radius-md);padding:var(--space-4);display:flex;flex-direction:column;gap:var(--space-3)}.directory-detail--compact{padding:var(--space-3) var(--space-4);gap:0}.directory-detail-grid{display:grid;gap:var(--space-3);grid-template-columns:repeat(auto-fit,minmax(420px,1fr));align-items:start;margin-top:var(--space-3)}.directory-detail__inline-desc{display:inline-block;max-width:60ch;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-sm);color:var(--text-secondary);line-height:1.4}.directory-detail__head{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-3)}.directory-detail__head-with-avatar{display:flex;align-items:center;gap:var(--space-3)}.directory-detail__title{margin:0;font-size:var(--text-lg);font-weight:var(--weight-semibold);color:var(--text-primary);letter-spacing:var(--tracking-tight)}.directory-detail__meta{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}.directory-detail__chip{display:inline-flex;align-items:center;padding:2px 8px;background:var(--bg-muted);border-radius:var(--radius-pill);font-size:var(--text-xs);color:var(--text-secondary);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);text-transform:capitalize}.directory-detail__chip--link{background:var(--accent-subtle);color:var(--accent);text-decoration:none;text-transform:none}.directory-detail__chip--link:hover{text-decoration:underline}.directory-detail__notes{padding:var(--space-3);background:var(--bg-subtle);border:1px solid var(--border-subtle);border-radius:var(--radius-sm);font-size:var(--text-sm);color:var(--text-primary);white-space:pre-wrap;line-height:1.5}.directory-detail__rows{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:var(--space-2)}.directory-detail__row{display:grid;grid-template-columns:18px auto 1fr;align-items:center;gap:var(--space-2);padding:var(--space-2);background:var(--bg-subtle);border:1px solid var(--border-subtle);border-radius:var(--radius-sm)}.directory-detail__row-icon{color:var(--text-tertiary);display:inline-flex;align-items:center;justify-content:center}.directory-detail__row-label{font-size:var(--text-xs);color:var(--text-tertiary);font-family:var(--font-mono);text-transform:uppercase;letter-spacing:var(--tracking-wide)}.directory-detail__row-value{text-align:right;font-size:var(--text-sm);color:var(--text-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.directory-detail__row-value--mono{font-family:var(--font-mono);font-size:var(--text-xs)}.directory-back{display:inline-flex;align-items:center;gap:6px;padding:0;background:transparent;border:0;color:var(--text-tertiary);font-size:var(--text-xs);font-weight:var(--weight-medium);letter-spacing:var(--tracking-tight);cursor:pointer}.directory-back:hover{color:var(--text-primary)}.directory-empty{padding:var(--space-6);text-align:center;color:var(--text-tertiary);font-size:var(--text-sm)}